System, method and apparatus for capturing and processing call processing failures occurring at a digital wireless switch
First Claim
1. A method for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch, the method comprising:
- establishing a communication link between a computing system and the telecommunication digital cellular switch;
capturing data feeds containing call processing failure data at the telecommunication digital cellular switch in real-time;
monitoring the captured data feeds at the telecommunication digital cellular switch for the call processing failure data in real-time;
transmitting the call processing failure data from the telecommunication digital cellular switch to the computing system in real-time;
the computing system, continually receiving and analyzing the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of the call processing failure;
displaying the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure; and
storing the captured call processing failure data to the storage device.
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Accused Products
Abstract
A system, method and apparatus is disclosed for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch as the failures occur. The system includes a computing system adapted for communicating with the telecommunication system, the computing system including one or more computers having one or more processors for executing logic instructions; a memory associated with the computing system for storing the instructions; a storage device adapted for communicating with the computing system for storing data; and a communication device associated with the computing system for establishing a communication link between the computing system and the telecommunication system. The method includes establishing a communication link between a computing system and the telecommunication system; the computing system continually capturing call processing failure data occurring at the telecommunication digital cellular switch; and storing the captured call processing failure data to the storage device. The apparatus includes a computer adapted for communicating with the telecommunication system, the computer having one or more processors to execute logic instructions associated with one or more computer software programs and a memory for storing the logic instructions; a first adapter coupled to the computer for interfacing the computer to a server; a second adapter coupled to the computer for continually capturing call processing failure data at the telecommunication digital cellular switch; and a communication device coupled to the computer for establishing a communication link between the computer and the telecommunication system.
67 Citations
45 Claims
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1. A method for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch, the method comprising:
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establishing a communication link between a computing system and the telecommunication digital cellular switch;
capturing data feeds containing call processing failure data at the telecommunication digital cellular switch in real-time;
monitoring the captured data feeds at the telecommunication digital cellular switch for the call processing failure data in real-time;
transmitting the call processing failure data from the telecommunication digital cellular switch to the computing system in real-time;
the computing system, continually receiving and analyzing the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of the call processing failure;
displaying the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure; and
storing the captured call processing failure data to the storage device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
maintaining the call processing failure data; and
logging administration data associated with the captured call processing data to the storage device.
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15. A system for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch, the system comprising:
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a computing system adapted for communicating with the telecommunication digital cellular switch, the computing system including one or more computers having one or more processors for executing logic instructions;
a memory associated with the computing system for storing the instructions;
a storage device adapted for communicating with the computing system for storing data; and
a communication device associated with the computing system for establishing a communication link between the computing system and the telecommunication digital cellular switch;
wherein the logic instructions are executed by the computing system and cause the one or more processors to;
establish a communication link between the computing system and the telecommunication digital cellular switch;
capture data feeds containing call processing failure data at the telecommunication digital cellular switch in real-time;
monitor the captured data feeds at the telecommunication digital cellular switch for call processing failure data in real-time;
transmit the call processing failure data from the telecommunication digital cellular switch to the computing system in real-time;
continually receive and analyze the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of the call processing failure;
display the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure; and
store the captured call processing failure data to the storage device. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
a first logic portion for maintaining the call processing failure data; and
a second logic portion for logging administration data associated with the captured call processing data to the storage device.
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32. The system according to claim 15, wherein the logic instructions executed by the computing system causes the one or more processors to filter the captured data.
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33. An apparatus for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch, the apparatus comprising:
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a computer adapted for communicating with the telecommunication digital cellular switch, the computer having one or more processors to execute logic instructions associated with one or more computer software programs and a memory for storing the logic instructions;
a first adapter coupled to the computer for interfacing the computer to a server;
a second adapter coupled to the computer for monitoring data feeds from the telecommunication digital cellular switch for call processing failure data in real-time and continually receiving and analyzing the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of a call processing failure; and
a communication device coupled to the computer for establishing a communication link between the computer and the telecommunication digital cellular switch;
wherein the computer captures data feeds containing call processing failure data at the telecommunication digital cellular switch in real-time;
receives the call processing failure data from the telecommunication digital cellular switch in real-time; and
displays the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure. - View Dependent Claims (34, 35, 36, 37, 38)
establish a communication link with the telecommunication digital cellular switch;
continually capture from the second adapter call processing failure data at the telecommunication digital cellular switch; and
store the call processing failure data in a storage device.
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36. The apparatus according to claim 33, wherein the communication device is adapted for establishing a TCP/IP communication link between the computer and the telecommunication digital cellular switch.
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37. The apparatus according to claim 33, further comprising an output device coupled to the computer.
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38. The apparatus according to claim 37, wherein the output device is selected from the group consisting of a monitor, a printer, a modem, a computer, a plotter, a logic circuit adapted for sending electronic mail and a facsimile device.
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39. A system for capturing call processing failures in a telecommunication system occurring at a telecommunication digital cellular switch, the system comprising:
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computing system means adapted for communicating with the telecommunication digital cellular switch, the computing system means including one or more computer means having one or more computer processing means for executing logic instructions;
memory means associated with the computing system means for storing the instructions;
means for storing data adapted for communicating with the computing system means; and
communication means associated with the computing system means for establishing a communication link between the computing system means and the telecommunication digital cellular switch;
wherein the logic instructions are executed by the computing system means and cause the one or more computer processing means to;
establish a communication link between the computing system means and the telecommunication digital cellular switch;
capture data feeds containing call processing failure data at the telecommunication di&
tal cellular switch in real-time;
transmit the call processing failure data from the telecommunication digital cellular switch to the computing system in real-time;
monitor the captured data feeds at the telecommunication digital cellular switch for call processing failure data in real-time;
continually receive and analyze the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of the a call processing failure;
display the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure; and
store the captured call processing failure data in the storage means. - View Dependent Claims (40, 41)
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42. A computer readable medium having a set of computer instructions encoded thereon, the computer readable medium comprising:
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the set of computer instructions being operative with a computer adapted for communicating with a telecommunication digital cellular switch and adapted for communicating with a storage device, the set of computer instructions cause the computer to;
establish a communication link between the computer and the telecommunication digital cellular switch;
capture data feeds containing call processing failure data at the telecommunication digital cellular switch in real-time;
monitor the captured data feeds from the telecommunication digital cellular switch for call processing failure data in real-time;
transmit the call processing failure data from the telecommunication digital cellular switch to the computing system in real-time;
continually receive and analyze the call processing failure data from the telecommunication digital cellular switch in real-time substantially concurrently with the occurrence of the call processing failure;
display the call processing failure data in real-time substantially concurrently with the occurrence of a call processing failure; and
store the data in the storage device. - View Dependent Claims (43, 44, 45)
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Specification