Intermediate voice and DTMF detector device for improved speech recognition utilization and penetration

• US 6,795,533 B2
• Filed: 08/20/2002
• Issued: 09/21/2004
• Est. Priority Date: 08/24/2001
• Status: Expired due to Term

• Current Assignee: Mitel Networks Corporation
• Original Assignee: Mitel Knowledge Corporation (Mitel Networks Corporation)
• Inventors: Erb, Paul Andrew, Schulz, Dieter
• Primary Examiner(s): Tsang, Fan
• Assistant Examiner(s): Chow, Ming
• Application Number:
  US10/224,063
• Publication Number:
  US 20030039338A1
• Time in Patent Office: 763 Days
• Field of Search: 379/88.01, 379/88.03, 379/88.04, 379/88.02, 704/233, 704/275, 704/270, 704/270.1, 455/563, 455/557, 455/412, 455/523, 455/412.1, 455/412.2
• US Class Current: 379/88.01
• CPC Class Codes: H04M 3/42204 Arrangements at the exchange for service or number selection by voice at the terminal H04M1/27
• CPC Class Codes: H04Q 1/45 using multi-frequency signalling H04Q1/46 takes precedence

Abstract

A telephone system is provided comprising a plurality of telephone devices, a call control for establishing calls between the telephone devices in response to receipt of commands, at least one Voice and DTMF detector (VDD) resource allocated to the calls between the telephone devices for (i) detecting and transmitting DTMF tones received from the telephone devices to the call control for further call processing, and for (ii) detecting and buffering voice received from the telephone devices and notifying the call control. At least one Speech Recognition Engine is also provided for receiving the voice from the Voice and DTMF detector resource upon notification of the call control and in response performing speech recognition and notifying the call control for further call processing.

Claims

1. A telephone system comprising:

a plurality of telephone devices;

a call control for establishing calls between said telephone devices in response to receipt of commands from said telephone devices;

at least one Voice and DTMF detector resource automatically allocated to said calls between said telephone devices for (i) detecting and transmitting DTMF tones received from said telephone devices to said call control for further call processing, and (ii) for detecting and buffering voice received from said telephone devices and notifying said call control; and

at least one Speech Recognition Engine for receiving said voice from said at least one Voice and DTMF detector resource only upon notification of said call control and in response performing speech recognition and notifying said call control for further call processing.

2. The telephone system of claim 1, wherein said at least one Voice and DTMF detector resource further comprises:

a DTMF detector for detecting DTMF tones received from said telephone devices;

a voice detector for detecting voice received from said telephone devices;

a voice buffer voice received from said telephone devices; and

decision logic connected to said DTMF detector and said voice detector for detecting between voice and DTMF tones received from said telephone devices and in response notifying said call control, whereupon said voice buffered within said voice buffer is transmitted to said at least one Speech Recognition Engine.

3. The telephone system of claim 2, wherein said voice buffer is one of either a circular buffer or shift register buffer for continuously updating samples of said voice such that each new sample over-writes an oldest buffered sample.

4. The telephone system of claim 2, wherein said at least one Voice and DTMF detector resource further comprises a narrow band frequency detector for preventing spurious switching of said voice to said at least one Speech Recognition Engine.