Queue prioritization based on competitive user input
First Claim
Patent Images
1. A routing system for routing communication events comprising:
- at least one data queue for queuing incoming events;
at least one interaction mechanism for enabling bi-directional communication with authors of events in queue; and
a processor for processing events in queue according to routing rules;
characterized in that authors of the communication events are advanced in the data queue in exchange for a value contribution made in response to a solicitation by the at least one interaction mechanism.
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Abstract
A routing system is disclosed for routing communication events. The system comprises at least one data queue for queuing incoming events; at least one interaction mechanism for enabling bi-directional communication with authors of events in queue; and a processor for processing events in queue according to routing rules. In a preferred embodiment authors of the communication events are solicited through the at least one interaction mechanism to make a value contribution in exchange for advancement in the data queue.
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Citations
31 Claims
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1. A routing system for routing communication events comprising:
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at least one data queue for queuing incoming events;
at least one interaction mechanism for enabling bi-directional communication with authors of events in queue; and
a processor for processing events in queue according to routing rules;
characterized in that authors of the communication events are advanced in the data queue in exchange for a value contribution made in response to a solicitation by the at least one interaction mechanism. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for processing communication events in a queue according to priority assigned per event in exchange for a value contribution per event comprising steps of:
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(a) interacting with the author of each event to establish a value contribution promise or not;
(b) upon receiving a promise of a value contribution, transacting the value contribution on behalf of the author; and
(c) advancing the queue position of the message of the author in exchange for the value contribution made in response to the interaction of step (a), according to the rules of transaction. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A method for processing communication events in a queue according to priority assigned per event in exchange for a value contribution per event comprising steps of:
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(a) interacting with the author of each event to establish a value contribution promise or not;
(b) upon receiving promise of a value contribution, advancing the queue position of the event of the author in exchange for the value contribution made in response to the interaction of step (a), according to transaction rules associated with the value contribution; and
(c) after routing to final destination according to enhanced priority transacting the value contribution to the satisfaction of both parties. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31)
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Specification