Method and apparatus for remote commerce with customer anonymity

• US 6,807,530 B1
• Filed: 08/05/1998
• Issued: 10/19/2004
• Est. Priority Date: 08/05/1998
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Wu, Chai Wah, Shub, Michael, Tresser, Charles Philippe
• Primary Examiner(s): Retta, Yehdega
• Application Number:
  US09/129,826
• Time in Patent Office: 2,267 Days
• Field of Search: 705/1, 705/26, 705/37, 705/39, 705/40, 380/23, 380/25, 380/24
• US Class Current: 705/26.42
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 20/385 using an alias or single-use codes
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0615 Anonymizing

Abstract

A method and apparatus which enables customers to remotely order goods from a merchant and receive the goods without revealing customer identity or address to the merchant, nor revealing what is bought to the bank or payment agency, and more generally to preserve as much anonymity as required such that no party except the customer has complete information about a transaction. The method uses clearing houses or encryption to break links between customer information and the merchant.

Claims

1. A method of conducting commercial transactions while preserving customer anonymity and without disrupting merchant distribution channels, comprising the steps of:

establishing protocols among potential participants in said transactions, said protocols including an Anonymous Customer Protocol; and

executing said transactions in accordance with said protocols, wherein said protocols provide that no participant except the customer has complete information necessary to link said customer to said merchant,

wherein said execution step further comprises the steps of;

anonymously verifying payment to a merchant for goods ordered by a customer; and

anonymously shipping said goods from said merchant to a receiving address provided by said customer, and

wherein said verifying step further comprises the steps of;

issuing to said customer by a payment agency of control numbers, including a customer number and a transaction private number;

ordering said goods by said customer from said merchant, wherein said customer provides said merchant with said customer number, said transaction private number and the identity of said payment agency;

confirming by said merchant with said payment agency that funds for delivery of said goods are available, said confirmation using said customer number and said transaction private number, and

wherein said confirming step is accomplished via a first clearing house, whom said merchant contacts and provides with said customer number and said transaction private number, and

wherein said shipping step further comprises the steps of;

providing by said customer to said payment agency said receiving address for said goods;

generating by said payment agency a first bank order number and a second bank order number, said bank order numbers being associated by said payment agency with said receiving address;

providing said first bank order number to said merchant, and providing said second bank order number to a second clearing house;

packaging by said merchant of said goods in such a manner that neither the identity of said merchant nor the identity of said goods can be recognized;

applying by said merchant of said first bank order number to said packaging;

delivering said package to said second clearing house, who replaces on said package said first bank order number with said second bank order number; and

delivering said package to said receiving address, said receiving address being determined from said second bank order number.

2. The method of claim 1, wherein said merchant delivers said package to said second clearing house.

3. The method of claim 1, wherein said second clearing house adds an extra wrap to said package.

4. The method of claim 1, wherein said first clearing house and said second clearing house are the same company.

5. A method of conducting commercial transactions while preserving customer anonymity and without disrupting merchant distribution channels, comprising the steps of:

establishing protocols among potential participants in said transactions, said protocols including an Anonymous Customer Protocol; and

executing said transactions in accordance with said protocols, wherein said protocols provide that no participant except the customer has complete information necessary to link said customer to said merchant,

wherein said execution step further comprises the steps of;

anonymously verifying payment to a merchant for goods ordered by a customer; and

anonymously shipping said goods from said merchant to a receiving address provided by said customer; and

wherein said verifying step further comprises the steps of;

issuing to said customer by a payment agency of control numbers, including a customer number and a transaction private number;

ordering said goods by said customer from said merchant, wherein said customer provides said merchant with said customer number, said transaction private number and the identity of said payment agency;

confirming by said merchant with said payment agency that funds for delivery of said goods are available, said confirmation using said customer number and said transaction private number, and

wherein said ordering step provides an order number from said merchant to said customer, and wherein said shipping step further comprises the steps of;

providing by said customer to said payment agency said receiving address for said goods;

obtaining by said payment agency a public key and a private key of a public-key/private-key pair, said public key being used to encode said receiving address on a shipping label;

providing said public key to said merchant, and providing said private key to a delivery company;

packaging by said merchant of said goods in such a manner that neither the identity of said merchant nor the identity of said goods can be recognized;

applying by said merchant of said encoded shipping label to said packaging;

delivering said package to said receiving address, said receiving address being determined from said shipping label by said delivery company using said private key.

6. A method of conducting commercial transactions while preserving customer anonymity and without disrupting merchant distribution channels, comprising the steps of:

establishing protocols among potential participants in said transactions, said protocols including an Anonymous Customer Protocol; and

executing said transactions in accordance with said protocols, wherein said protocols provide that no participant except the customer has complete information necessary to link said customer to said merchant,

wherein said execution step further comprises the steps of;

anonymously verifying payment to a merchant for goods ordered by a customer; and

anonymously shipping said goods from said merchant to a receiving address provided by said customer, and

wherein said verifying step further comprises the steps of;

issuing to said customer by a payment agency of control numbers, including a customer number and a transaction number;

ordering said goods by said customer from said merchant, wherein said customer provides said merchant with said customer number, said transaction private number and the identity of said payment agency;

confirming by said merchant with said payment agency that funds for delivery of said goods are available, said confirmation using said customer number and said transaction private number, and

wherein said control numbers include a privacy number usable by said customer to inquire about said order, and in particularly to obtain a second bank order number from said payment agency.

7. An apparatus for conducting commercial transactions while preserving customer anonymity and without disrupting merchant distribution channels, comprising:

means for establishing protocols among potential participants in said transactions, said protocols including an Anonymous Customer Protocol; and

means for executing said transactions in accordance with said protocols, wherein said protocols provide that no participant except the customer has complete information necessary to link said customer to said merchant,

wherein said execution means further comprises;

means for anonymously verifying payment to a merchant for goods ordered by a customer; and

means for anonymously shipping said goods from said merchant to a receiving address provided by said customer, and

wherein said verifying means further comprises;

means for issuing to said customer by a payment agency of control numbers, including a customer number and a transaction private number;

means for ordering said goods by said customer from said merchant, wherein said customer provides said merchant with said customer number, said transaction private number and the identity of said payment agency;

means for confirming by said merchant with said payment agency that funds for delivery of said goods are available, said confirmation using said customer number and said transaction private number, and

wherein said confirming means is executed via a first clearing house, whom said merchant contacts and provides with said customer number and said transaction private number, and

wherein said shipping means further comprises;

means for providing by said customer to said payment agency said receiving address for said goods;

means for generating by said payment agency a first bank order number and a second bank order number, said bank order numbers being associated by said payment agency with said receiving address;

means for providing said first bank order number to said merchant, and providing said second bank order number to a second clearing house;

means for packaging by said merchant of said goods in such a manner that neither the identity of said merchant nor the identity of said goods can be recognized;

means for applying by said merchant of said first bank order number to said packaging;

means for delivering said package to said second clearing house, who replaces on said package said first bank order number with said second bank order number; and

means for delivering said package to said receiving address, said receiving address being determined from said second bank order number.

8. The apparatus of claim 7, wherein said merchant delivers said package to said second clearing house.

9. The apparatus of claim 7, wherein said second clearing house adds an extra wrap to said package.

10. The apparatus of claim 7, wherein said first clearing house and said second clearing house are the same company.

11. An apparatus for conducting commercial transactions while preserving customer anonymity and without disrupting merchant distribution channels comprising:

means for establishing protocols among potential participants in said transactions, said protocols including an Anonymous Customer Protocol; and

means for executing said transactions in accordance with said protocols, wherein said protocols provide that no participant except the customer has complete information necessary to link said customer to said merchant,

wherein said execution means further comprises;

means for anonymously verifying payment to a merchant for goods ordered by a customer; and

means for anonymously shipping said goods from said merchant to a receiving address provided by said customer, and

wherein said verifying means further comprises;

means for issuing to said customer by a payment agency of control numbers, including a customer number and a transaction private number;

means for ordering said goods by said customer from said merchant, wherein said customer provides said merchant with said customer number, said transaction private number and the identity of said payment agency;

means for confirming by said merchant with said payment agency that funds for delivery of said goods are available, said confirmation using said customer number and said transaction private number, and

wherein said ordering means provides an order number from said merchant to said customer, and wherein said shipping means further comprises;

means for providing by said customer to said payment agency said receiving address for said goods;

means for obtaining by said payment agency a public key and a private key of a public-key/private-key pair, said public key being used to encode said receiving address on a shipping label;

means for providing said public key to said merchant, and providing said private key to a delivery company;

means for packaging by said merchant of said goods in such a manner that neither the identity of said merchant nor the identity of said goods can be recognized;

means for applying by said merchant of said encoded shipping label to said packaging; and

means for delivering said package to said receiving address, said receiving address being determined from said shipping label by said delivery company using said private key.

12. An apparatus for conducting commercial transactions while preserving customer anonymity and without disrupting merchant distribution channels, comprising:

means for establishing protocols among potential participants in said transactions, said protocols including an Anonymous Customer Protocol; and

means for executing said transactions in accordance with said protocols, wherein said protocols provide that no participant except the customer has complete information necessary to link said customer to said merchant,

wherein said execution means further comprises;

means for anonymously verifying payment to a merchant for goods ordered by a customer; and

means for anonymously shipping said goods from said merchant to a receiving address provided by said customer, and

wherein said verifying means further comprises;

means for issuing to said customer by a payment agency of control numbers, including a customer number and a transaction private number;

means for ordering said goods by said customer from said merchant, wherein said customer provides said merchant with said customer number said transaction private number and the identity of said payment agency;

means for confirming by said merchant with said payment agency that funds for delivery of said goods are available, said confirmation using said customer number and said transaction private number, and

wherein said control numbers include a privacy number usable by said customer to inquire about said order, and in particular to obtain a second bank order number from said payment agency.