Web-based method and system for managing account receivables

• US 6,807,533 B1
• Filed: 05/02/2000
• Issued: 10/19/2004
• Est. Priority Date: 05/02/2000
• Status: Expired due to Fees

• Current Assignee: General Electric Canada Equipment Finance G.P. (General Electric Company)
• Original Assignee: General Electric Canada Equipment Finance G.P. (General Electric Company)
• Inventors: Getgood, Alan Bruce, Land, David MacLeod
• Primary Examiner(s): Fischer, Andrew J.
• Application Number:
  US09/563,135
• Time in Patent Office: 1,631 Days
• Field of Search: 705/30, 705/31, 705/32, 705/33, 705/34
• US Class Current: 705/30
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

The Account Receivables System is a web-based system and method for collecting, tracking and processing information about a client'"'"'s account receivables. The system is divided into several separate modules fully capable of interfacing with each other as well as the client'"'"'s Order, Ship, Bill (OSB) system. The ARS produces a variety of reports, in a flexible format, on-line and downloads as soon as they are generated in the ARS. The ARS maintains close security over the system by providing an option for accepting the credit card information from the customer'"'"'s OSB or through the ARS web site.

Claims

1. A method for managing trade receivables credit and collection services using an accounts receivable system, said method comprising the steps of:

providing a plurality of customer devices;

controlling a device by a business enterprise, the business enterprise having a client wherein the business enterprise and the client are separate and distinct business entities, the client having customers wherein the client and the customers are separate and distinct business entities, wherein the business enterprise device configured with a browser;

connecting a server system associated with and under the control of the business enterprise to the business enterprise device, wherein the business enterprise manages trade receivables credit for the client, manages collection services for the client, and updates a general ledger of the client;

connecting in communication a client system associated with and under the control of the client with each of the business enterprise device, the server system, and the plurality of customer devices, the client system manages ordering of products by customers using the plurality of customer devices, images shipping of products to customers, and manages billing for ordered products; and

providing a data storage device for storing information pertaining to a plurality of clients of the business enterprise and a plurality of customers of the clients; and

the server system retrieves information from the client system and the business enterprise device, process processes the information, generates required journal entries to post on the client'"'"'s general ledger, generates a variety of reports for financial monitoring, reporting and auditing purposes, and posts the journal entries on the client'"'"'s general ledger via said client system.

2. A method according to claim 1 wherein said step of connecting in communication a client system associated with and under the control of the client further comprises the step of connecting in communication a client system associated with and under the control of the client wherein the client system is an Order, Ship, Bill (OSB) system of the client.

3. A method according to claim 1 wherein said step of the server system retrieves information from the client system and the business enterprise device further comprises the steps of:

the server system downloads journal entries and a variety of reports, and displays journal entries and the variety of reports for financial monitoring, reporting and auditing purposes.

4. A method according to claim 3 wherein said step of the server system displays journal entries further includes the step of using the server system to display information in flexible output formats including word processing and Plain Text Format.

5. A method according to claim 3 wherein said step of the server system displays journal entries further includes the step of using the server system to display at least one of trade receivables, customer credit and collection issues, credit evaluation, credit granting status, status of customer collection and account reconciliation, cash receipt, remittance processing and banking issues, receivables consolidation, and general ledger entries.

6. A method according to claim 3 wherein said step of the server system displays journal entries further includes the step of using the server system to display at least one of currency of invoice, due date of invoice, payment terms of invoice, amounts of invoice, invoice number, billing indent recognition code, customer identification number, and customer purchase order number.

7. A method according to claim 3 wherein said step of the server system downloads journal entries further includes the step of using the server system to generate a comprehensive list of available reports.

8. A method according to claim 3 wherein said step of the server system displays journal entries further includes the step of using the server system to display a list of customer service experts available to solve a customer problem.

9. The method according to claim 1 wherein the business enterprise device is coupled to the server system by at least one of a wide area network, a local area network and the Internet, said step of connecting in communication a client system further comprises the steps of:

establishing a communication link between the client system and the server system; and

authenticating the client system.

10. The method according to claim 3 wherein said step of the server system displays journal entries further includes using the server system to display on the client system an HTML document provided by the server system.

11. The method according to claim 1 wherein said step of connecting in communication a client system further comprises the steps of authenticating and validating the users.

12. The method according to claim 1 wherein said step of connecting in communication a client system furthers comprises the steps of:

communicating with the client system regarding a customer;

providing an instant credit decision for the customer on-line; and

posting the credit decision on-line for access to other departments involved in managing the customer account.

13. A method according to claim 1 wherein said step of the server system retrieves information further comprises the steps of:

processing at the server system billing files received from the client system;

generating at the server system electronic billings to the client'"'"'s customers;

a receiving electronic payments including credit card payments from the customers on a secured network;

posting electronic payments to the proper customer account; and

adjusting customer payments in the event of an error including completely reversing the payment from one account to another to properly reflect the customer account.

14. A method in accordance with claim 13 wherein said step of the server system processes the information further comprises the step of processing information at the server system utilizing five modules comprised of:

a Credit Inquiry Module to perform credit evaluations on the customer and conduct other credit related inquiries;

a Remittance Processing Module to handle application of remittances and other related functions including customer delinquencies;

an Account Receivable claims Module to manage customer disputes;

a Maintenance Module to maintain and update various types of information relating to the customers; and

an Administration Module to handle accounts receivable system security and other high level functions, the Administration Module integrated with the Credit Inquiry Module, the Remittance Processing Module, the Account Receivable claims Module and the Maintenance Module to perform the required functions on-line to manage trade receivables.

15. An accounts receivable system comprising:

a plurality of customer devices;

a device associated with and under the control of a business enterprise, the business enterprise having a client wherein the business enterprise and the client are separate and distinct business entities, the client having customers wherein the client and the customers are separate and distinct business entities, wherein said business enterprise device configured with a browser;

a server system associated with and under the control of the business enterprise connected to said business enterprise device, wherein the business enterprise manages trade receivables credit for the client, manages collection services for the client, and updates a general ledger of the client;

a client system associated with and under the control of the client in communication with each of said business enterprise device, said server system, and said plurality of customer devices, said client system manages ordering of products by customers using said plurality of customer devices, manages shipping of products to customers, and manages billing for ordered products; and

a data storage device for storing information pertaining to a plurality of clients of the business enterprise and a plurality of customers of the clients; and

said server system retrieves information from said client system and said business enterprise device, processes said information, generates required journal entries to post on the client'"'"'s general ledger, generates a variety of reports for financial monitoring, reporting and auditing purposes, and posts the journal entries on the client'"'"'s general ledger via said client system.

16. An accounts receivable system according to claim 15 wherein said server system is configured with:

a download component for downloading journal entries and a variety of reports;

a display component for displaying the journal entries and the variety of reports;

a transmit component for transmitting required information to the client system and for posting the journal entries on the client'"'"'s general ledger via the client system; and

a printing component for printing journal entries and the variety of reports downloaded and displayed by the respective server components.

17. An accounts receivable system according to claim 16 wherein the transmit component is further configured to function in response to at least one of a voice command or a click of a mouse button.

18. An accounts receivable system of claim 15 wherein said system is protected from access by unauthorized individuals.

19. An receivable system according to claim 15 wherein said server system is configured with:

a Credit Inquiry Module to perform credit evaluations on the customer and conduct other credit related inquiries;

a Remittance Processing Module to process payments remitted by a customer to the client for at least one of services and goods provided by the client to the customer, and monitor delinquent customer accounts;

an Account Receivable claims Module to manage customer disputes;

a Maintenance Module to maintain and update information relating to the customers stored within the data storage device; and

an Administration Module to handle accounts receivable system security and other high level functions, said Administration Module integrated with said Credit Inquiry Module, said Remittance Processing Module, said Account Receivable Claims Module and said Maintenance Module to perform the required functions on-line to manage trade receivables.

20. An accounts receivable system according to claim 19 wherein said server system is further configured with an audit module for monitoring user'"'"'s activities including successful and failed log-ins, time stamps, password changing, remote ID'"'"'s.

21. An accounts receivable system according to claim 15 wherein said server system is configured with a processing component for searching and processing received requests against the data storage device.

22. An accounts receivable system according to claim 15 wherein said server system is configured with a retrieving component to retrieve information from the data storage device.

23. An accounts receivable system according to claim 19 wherein said server system is further configured with an information fulfillment component that downloads the requested information after retrieving from the data storage device to a plurality of users in the order in which the requests were received by the receiving component.

24. An accounts receivable system according to claim 16 wherein the printing component is configured to print the information in a predetermined format.

25. An accounts receivable system according to claim 15 wherein said server system is configured to protect said data storage device from access by unauthorized individuals.

26. An accounts receivable system according to claim 15 wherein said business enterprise device is configured as a server for a network of client systems.

27. An accounts receivable system according to claim 15 wherein said server and said business enterprise device are connected via a network.

28. An accounts receivable system according to claim 27 wherein said network is one of a wide area network, a local area network and the Internet.

29. An accounts receivable system according to claim 15 wherein said client system is an Order, Ship, Bill (OSB) system of the client.