Method, article of manufacture and apparatus for processing an electronic message on an electronic message board

• US 6,807,566 B1
• Filed: 08/16/2000
• Issued: 10/19/2004
• Est. Priority Date: 08/16/2000
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Cobb, Gene Richard, Hoerle, Donald H., Bates, Cary Lee, Santosuosso, John Matthew
• Primary Examiner(s): Maung, Zarni
• Assistant Examiner(s): Hu, Jinsong
• Application Number:
  US09/640,471
• Time in Patent Office: 1,525 Days
• Field of Search: 709/206, 709/217, 709/219, 709/224, 345/738, 345/751, 345/759
• US Class Current: 709/206
• CPC Class Codes: H04L 51/212 using filtering or selective blocking

Abstract

A method, article of manufacture, and apparatus for processing an electronic message on an electronic message board. In one embodiment, a message rating is established and adjusted for an electronic message to be posted by a first user on the electronic message board. The message rating is adjusted in response to feedback from a second user, where the degree of the rating adjustment is dependent upon a user rating of the second user. In another embodiment, a first user rating is established and adjusted for a first user posting the electronic message on the message board. The first user rating is adjusted in response to feedback from a second user, where the degree of adjustment is dependent upon a second user rating of the second user.

Claims

1. A method for processing electronic messages on an electronic message board, the method comprising:

posting an electronic message from a first user on the electronic message board, the first user having a user rating specific to the first user and applied to determine a weight given to the first user'"'"'s message rating of electronic messages;

upon posting the electronic message to the electronic message board, establishing a message rating for the electronic message based on the user rating of the first user;

adjusting the message rating in response to feedback from other users, where the degree of adjustment of the message rating is dependent upon a respective user rating of each of the other users; and

adjusting the user rating of the first user in response to feedback from the other users, where the degree of adjustment of the user rating is dependent upon the respective user rating of each of the other users.

2. The method of claim 1 further comprising:

including the electronic message on the electronic message board only if the message rating of the electronic message remains above a threshold value.

3. The method of claim 1 wherein the message rating of the electronic message represents a relevance to a topic of the electronic message board.

4. The method of claim 1 wherein a subsequent electronic message posted by the first user on the electronic message board is rated on the basis of the adjusted user rating of the first user.

5. The method of claim 1 wherein the step of adjusting comprises:

increasing the message rating of the electronic message if the feedback from the second user is positive.

6. The method of claim 1 wherein the step of adjusting comprises:

decreasing the message rating of the electronic message if the feedback is negative from the second user.

7. The method of claim 1 wherein a degree of adjustment of the message rating is related to the user rating of the second user.

8. The method of claim 1 further comprising:

adjusting the message rating of the electronic message according to content of the electronic message.

9. The method of claim 8 wherein message rating of the electronic message is increased if content of the electronic message is considered important with respect to a topic of the electronic message board.

10. The method of claim 9 wherein the content of the electronic message is important if the number of keywords in the electronic mail message exceeds a threshold number, where the keywords are related to the topic of the electronic message board.

11. The method of claim 1 further comprising:

adjusting the message rating of the electronic message according to a number of words contained in the electronic message.

12. The method of claim 11 wherein the message rating of the electronic message is increased if the number of words contained in the electronic message exceeds a threshold number.

13. The method of claim 1, further comprising:

establishing the user rating of the first user upon posting the electronic message to the electronic message broad, wherein the user rating of the first user is established at a higher level if an electronic mail identifier of the first user is viewable by the other users viewing the electronic message on the electronic message board.

14. The method of claim 1 wherein the step of adjusting comprises:

increasing the first user rating of the first user if the feedback is positive.

15. The method of claim 1 wherein the step of adjusting comprises:

decreasing the first user rating of the first user if the feedback is negative.

16. The method of claim 1 wherein the first user rating is adjusted upwards if a user has elected to view the electronic message posted by the first user.

17. The method of claim 1 wherein the step of adjusting comprises:

decreasing the first user rating of the first user if a user has specifically excluded viewing the electronic message posted by the first user.

18. The method of claim 1, further comprising:

increasing the first user rating of the first user if the electronic message from the first user that is posted on the message board is posted on a different message board.

19. The method of claim 1, further comprising establishing an initial user rating of a first user, the initial user rating being independent of feedback from other users.

20. An apparatus for processing an electronic message on an electronic message board, the apparatus comprising:

a memory for storing an electronic message board program; and

a processor coupled to the memory, for performing a method upon executing the electronic message board program retrieved from the memory, the method comprising;

receiving the electronic message from a client computer of a first user via a network, the first user having a user rating specific to the first user and applied to determine the weight given to the first user'"'"'s message rating of electronic messages;

upon receiving the electronic message from the client computer;

(i) posting the electronic message to the electronic message board; and

(ii) establishing a message rating for the electronic message on the basis of the user rating of the first user;

adjusting the message rating in response to feedback from other users, where the degree of adjustment of the message rating is dependent upon a respective user rating of each of the other users; and

adjusting the user rating of the first user in response to feedback from the other users, where the degree of adjustment of the user rating is dependent upon the respective user rating of each of the other users.

21. The apparatus of claim 20 further comprising:

a display device, coupled to the processor, displaying the message rating with the electronic message on the electronic message board.

22. The apparatus of claim 21 where the displaying occurs if the message rating of the electronic message remains above a threshold value.

23. The apparatus of claim 20 wherein the degree of adjustment of the message rating is proportionally related to the respective user rating of the other user.

24. The apparatus of claim 20 wherein the first user and the other users each utilize a client computer.

25. A computer readable medium storing a software program that, when executed by a computer, causes a processor to perform a method comprising:

upon receiving an electronic message from a first user to be posted on an electronic message board;

(i) posting the electronic message from the first user on the electronic message board, the first user having a user rating specific to the first user and applied to determine the weight given to the first user'"'"'s message rating of electronic messages; and

(ii) establishing a message rating for the electronic message based on the user rating of the first user;

adjusting the message rating in response to feedback from other users, where the degree of adjustment of the message rating is dependent upon a respective user rating of each of the other users; and

adjusting the user rating of the first user in response to feedback from the other users, where the degree of adjustment of the user rating is dependent upon the respective user rating of each of the other users.

26. The computer readable medium of claim 25 wherein the method further comprises:

including the electronic message on the electronic message board only if the message rating of the electronic message remains above a threshold value.

27. The computer readable medium of claim 25 wherein the message rating of the electronic message represents a relevance to a topic of the electronic message board.

28. The computer readable medium of claim 25 wherein the user rating of the first user is utilized to establish the message rating.

29. The computer readable medium of claim 28 wherein the user rating of the first user is adjusted in response to feedback from the second user, where the degree of adjustment of the user rating of the first user is dependent upon the user rating of the second user.

30. The computer readable medium of claim 25 wherein the step of adjusting comprises:

increasing the message rating of the electronic message if the feedback from the second user is positive.

31. The computer readable medium of claim 25 wherein the step of adjusting comprises:

decreasing the message rating of the electronic message if the feedback is negative from the second user.

32. The computer readable medium of claim 25 wherein a degree of adjustment of the message rating is related to the user rating of the second user.

33. The computer readable medium of claim 25 wherein the method further comprises:

adjusting the message rating of the electronic message according to content of the electronic message.

34. The computer readable medium of claim 33 wherein message rating of the electronic message is increased if content of the electronic message is considered important with respect to a topic of the electronic message board.

35. The computer readable medium of claim 34 wherein the content of the electronic message is important if the number of keywords in the electronic mail message exceeds a threshold number, where the keywords are related to the topic of the electronic message board.

36. The computer readable medium of claim 25 further comprising:

adjusting the message rating of the electronic message according to a number of words contained in the electronic message.

37. The computer readable medium of claim 36 wherein the message rating of the electronic message is increased if the number of words contained in the electronic message exceeds a threshold number.

38. The computer readable medium of claim 25, further comprising:

establishing the user rating of the first user upon posting the electronic message to the electronic message broad, wherein the user rating of the first user is established at a higher level if an electronic mail identifier of the first user is viewable by the other users viewing the electronic message on the electronic message board.