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Method and apparatus for content personalization over a telephone interface

  • US 6,807,574 B1
  • Filed: 10/22/1999
  • Issued: 10/19/2004
  • Est. Priority Date: 10/22/1999
  • Status: Expired due to Term
First Claim
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1. A method of using a telephone identifying information to present information over a telephone interface using a first computer, the method comprising:

  • modifying a user profile on the first computer over an Internet using a second computer with a web interface to the first computer, the user profile including at least one topic;

    associating the user profile with at least one telephone identifying information;

    receiving the telephone identifying information on the first computer from the telephone interface;

    identifying a corresponding user profile having an associated at least one telephone identifying information matching the telephone identifying information;

    using the first computer to present content relating to the at least one topic included in the corresponding user profile over the telephone interface;

    including a record of actions in the user profile;

    using the first computer to present a suggestion for updating the user profile over the telephone interface based on the record of actions, the suggestion comprising at least one of a second topic and a sub-topic of the at least one topic;

    receiving a response to the suggestion; and

    adding the second topic or the sub-topic to the user profile according to the response to the suggestion, wherein topics and sub-topics in the user profile are user-selectable, and wherein the first computer presents content relating to a topic or sub-topic in the user profile over the telephone interface in response to user-selection of a topic or sub-topic in the user profile.

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