Method and apparatus for automated call-back subscriber service

• US 6,810,260 B1
• Filed: 11/21/2000
• Issued: 10/26/2004
• Est. Priority Date: 11/21/2000
• Status: Expired due to Fees

• Current Assignee: Unwired Planet LLC (JP Morgan Chase & Co)
• Original Assignee: Telefonaktiebolaget LM Ericsson
• Inventors: Morales, Omar Torres
• Primary Examiner(s): Gary, Erika
• Assistant Examiner(s): NGUYEN, HUY D
• Application Number:
  US09/717,947
• Time in Patent Office: 1,435 Days
• Field of Search: 455/416, 455/417, 455/462, 455/555, 455/422.1, 455/460, 455/564, 455/567, 455/466, 379/210.01, 379/46
• US Class Current: 455/460
• CPC Class Codes: H04M 2201/36 Memories
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/42093 Notifying the calling party of information on the called or connected party
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 3/42374 where the information is provided to a monitoring entity such as a potential calling party or a call processing server
• CPC Class Codes: H04M 3/48 Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy

Abstract

A method of implementing a call-back service by a calling party subscriber attempting to call a telecommunications device operated by a called party, comprising the steps of paging to the telecommunications device, determining that the device is not available, and noting in a calling party subscriber record that a subsequent call is to be placed to the device upon its subsequent registration. The method may include the steps of receiving an indication that the device is available and placing the subsequent call to the device. The method may also includes the steps of notifying the subscriber that the device is available and querying the subscriber as to whether the subsequent call should be placed to the device.

A system for implementing a call-back service by a calling party subscriber attempting to call a called party telecommunications device comprises a node for paging the called party telecommunications device, determining that the called party telecommunications device is not available, and noting in a calling party subscriber record to place a subsequent call to the called party telecommunications device upon its subsequent registration. The system may include a calling party telecommunications device for receiving an indication that the called party telecommunications device is unavailable and for placing a call-back to the called party telecommunications device after registration occurs.

Claims

1. A method of implementing a call-back service by a calling party attempting to call a telecommunications device, comprising the steps of:

determining that the telecommunications device is not available; and

noting in a subscriber record for the telecommunications device that a subsequent call is to be placed to the telecommunications device upon its subsequent registration wherein said telecommunications device is associated with a Home Location Register (HLR) having the subscriber record, said subscriber record including an action flag and a status flag having a condition, wherein said noting step includes the steps of,

setting the action flag to require notification of the calling party as to whether the call back should include if the condition of the status flag indicates that the telecommunications device is registered; and

monitoring the condition of the status flag.

2. The method of claim 1, further including the steps of:

detecting that the telecommunications device has subsequently registered; and

placing the subsequent call to the telecommunications device.

3. The method of claim 2, wherein the telecommunications device is associated with a Home Location Register (HLR) having the subscriber record, said subscriber record including a status flag having a condition, and wherein the step of detecting that the telecommunications device has subsequently registered includes the steps of:

receiving an indication at the HLR that the telecommunications device is registered; and

changing the condition of the status flag to indicate that the telecommunications device is registered.

4. The method of claim 2, further including the steps of:

notifying the calling party subscriber that the device is available.

5. The method of claim 4, wherein the step of notifying the calling party that the telecommunications device is available includes the step of sending an announcement or a display message to the calling party indicating that the telecommunications device is available.

6. The method of claim 2 wherein the subsequent call is placed to the telecommunications device in response to dialing of the A-number associated with the telecommunications device by the calling party.

7. The method of claim 2 wherein the subsequent call is placed to the telecommunications device in response to entering of a preselected feature code by the calling party.

8. The method of claim 2 further comprising:

querying the calling party as to whether the subsequent call should be placed to the telecommunications device.

9. The method of claim 8, wherein the step of querying the calling party as to whether the subsequent call should be placed to the telecommunications device includes the step of sending a query announcement or a query display to the calling party.

10. The method of claim 2, wherein the step of placing the subsequent call to the telecommunications device includes sending a ROUTINGREQUEST message.

11. The method of claim 1 an indication to the calling party that the telecommunications device is not available.

12. The method of claim 1, wherein the indication is an announcement indicating that the telecommunications device is out of range, turned off or busy.

13. The method of claim 1 further comprising receiving an order to place a subsequent call to the telecommunications device upon its registration.

14. The method of claim 13, wherein the order is placed by entering a preselected feature code.

15. The method of claim 1, wherein the telecommunications device is associated with a second Home Location Register (HLR) having the subscriber record, said subscriber record including a HLR reference field which points to a first HLR associated with the calling party.

16. The method of claim 15, wherein the subscriber record further includes an action flag and a status flag having a condition, and further comprising the steps of:

setting the action flag to require notification of the first HLR by the second HLR if the condition of the status flag indicates that the telecommunications device is registered; and

monitoring the condition of the status flag.

17. The method of claim 16, including the steps of:

notifying the first HLR that the device is registered.

18. A system for implementing a call-back service by a calling party attempting to call a called party telecommunications device, comprising:

a Home Location Register (HLR) associated with said called party telecommunications device for determining that the called party telecommunications device is not available, and noting in a calling party record referenced to the called party telecommunications device that a subsequent call to the called party telecommunications device is to be placed upon registration by the called party telecommunications device wherein said calling party record within said HLR including an action flag and a status flag having a condition, wherein said HLR further comprises,

means for setting the action flag to require notification of the calling party as to whether the call back should be made if the condition of the status flag indicates that the called party telecommunications device is registered; and

means for monitoring the condition of the status flap.

19. The system of claim 18, further comprising:

a calling party telecommunications device in electronic communication with the HLR for receiving an indication that the called party telecommunications device is not available and for placing a subsequent call to the called party telecommunications device after registration by the called party telecommunications device.