Graphical user interface for providing and facilitating user for searching and accessing information with options of selecting one of carrier circuit, facility reroute, customer and cable

• US 6,810,415 B2
• Filed: 01/17/2003
• Issued: 10/26/2004
• Est. Priority Date: 06/29/1998
• Status: Expired due to Term

• Current Assignee: SBC Technology Resources, Inc. (AT&T, Inc.)
• Original Assignee: SBC Technology Resources, Inc. (AT&T, Inc.)
• Inventors: Staggs, Ronald D., Allen, Michael L., Stobaugh, Richard B., Bosse, Craig E., Weisenborn, Cheryl, Brickhaus, Lisa A., Budhraja, Ajay, Carter, Saul E., Cerutti, Sherry, Gideon, Brenda, Jackson, Terry J., Savintsev, Dmitri
• Primary Examiner(s): Lim, Krisna
• Application Number:
  US10/346,106
• Publication Number:
  US 20030110235A1
• Time in Patent Office: 648 Days
• Field of Search: 709/219, 710/3, 710/10
• US Class Current: 709/219
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/903 Querying for retrieval from the web G06F16/953
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: Y10S 707/99933 Query processing, i.e. searching

Abstract

A method for accessing communication circuits information and customer data information. A communications facility information system is accessed by a user. A graphical user interface is provided by the communications facility information system. Search criteria is input to the communications facility information system by the user, the search criteria being related to equipment data or customer data. The graphical user interface provides input areas for the user to enter the search criteria. One or more databases are searched for the communication circuits information and/or the customer data information related to the search criteria. A result of the searching is displayed to the user where the result includes the communication circuits information and/or the customer data information related to the search criteria.

Claims

1. A method for accessing communication circuits information and customer data information comprising:

displaying a graphical user interface to a user for use of a communications facility information system;

receiving search criteria at the communications facility information system from the user, the search criteria related to at least one of equipment data and customer data, the graphical user interface having at least one input area for the user to enter the search criteria;

searching at least one database for at least one of communication circuits information and the customer data information related to the at least one of equipment data and customer data search criteria; and

displaying a result of the searching, the result comprising at least one of the communication circuits information and the customer data information related to the search criteria.

2. The method according to claim 1, in which the displaying the graphical user interface further comprises:

displaying multiple windows simultaneously, the user being able to navigate between the multiple windows by selecting a desired one of the multiple windows.

3. The method according to claim 1, in which the displaying the graphical user interface further comprises:

displaying a main menu for the communications facility information system and displaying to the user options of selecting at least one of a circuit/facility subsystem and a SONET subsystem.

4. The method according to claim 3, further comprising:

displaying a graphical user interface of a circuit/facility subsystem to the user having options of selecting at least one of carrier circuit, facility reroute, customer, and cable.

5. The method according to claim 4, in which displaying the result further comprises:

displaying a circuit id of a carrier circuit and user options of at least one of reroute, hierarchy, cable, standard report, and custom report when the carrier circuit is selected and the user entered at least one of a system id, facility id, A location, and Z location as the search criteria.

6. The method according to claim 4, in which displaying the result further comprises:

displaying at least one of circuit id, status, vacant channel id, circuit route, and number of offices when facility reroute is selected and the user entered at least one of a system id, facility id, A location, Z location, circuit id, avoid location, and number of offices as the search criteria.

7. The method according to claim 4, in which displaying the result further comprises:

displaying at least one of a customer name, customer address, ACNA, circuit id, MCN, contact name, and contact number when customer is selected and the user entered at least one of customer name and customer address as the search criteria.

8. The method according to claim 4, further comprising:

displaying options of at least one of interoffice circuits, exchange circuits, lookup by customer, and lookup by circuit when cable listing is selected.

9. The method according to claim 8, in which displaying the result further comprises:

displaying a listing of cables wherein each listed cable has at least one of an associated cable id, location A and location Z when interoffice circuits is selected and the user entered at least one of a cable id, pair id, pair range, A CLLI, Z CLLI, and terminal address as the search criteria.

10. The method according to claim 8, in which displaying the result further comprises:

displaying a listing of cables wherein each listed cable has at least one of an associated cable id, location A and location Z when lookup by customer is selected and the user entered at least one of customer name, customer address, ACNA, and circuit id as the search criteria.

11. The method according to claim 8, in which displaying the result further comprises:

displaying a listing of cables wherein each listed cable has at least one of an associated cable id, location A and location Z when lookup by customer is selected and the user entered at least one of customer name, customer address, ACNA, and circuit id as the search criteria.

12. The method according to claim 11, further comprising:

displaying another result comprising at least one of a circuit id, TSP, pair id, HICAP, location A, location Z, customer name, terminal address, and WFA wire center for one of the listed cables when the one cable of the listed cables is selected.

13. The method according to claim 8, the displaying the result further comprises:

displaying a listing of cables wherein each listed cable has at least one of an associated cable id, location A and location Z when lookup by circuit is selected and the user entered a circuit id.

14. The method according to claim 13, further comprising:

displaying another result comprising at least one of a circuit id, TSP, pair id, HICAP, location A, location Z, customer name, terminal address, and WFA wire center for one of the listed cables when the one cable of the listed cables is selected.

15. The method according to claim 3, in which displaying the result comprises:

displaying at least one of an A end, Z end, cable id, CAC, level, node A, node Z, SCID, and topology, when SONET is selected, and the user has entered at least one of a cable id, CAC, circuit id, circuit layout order, SCID, and rack id.