System for printer suggested upgrades to correct errors
First Claim
1. A system for suggesting upgrades to ameliorate printer errors, comprising:
- at least one printer linked to a network, said at least one printer comprising an error detector for detecting errors in printing functions, said at least one printer capable of generating an error message when an error in printing function is detected by said error detector and conveying said error message over said network; and
a receiving computer in communication with said network, said receiving computer having a memory thereon, said memory storing at least a collection of information on a set of printer upgrades including a summary of the content of the upgrade, the printer condition the upgrade improves, information for obtaining the upgrade, and a listing of printer errors ameliorated by the installation of the upgrade;
said receiving computer capable of receiving a said error message conveyed over said network by said at least one printer and selecting a selected printer upgrade from said set of printer upgrades in response to said error message.
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Accused Products
Abstract
Methods and apparatus for suggesting upgrades in response to printer errors. In one embodiment, a printer contains an error detecting device and an embedded Web server in communication with a global computer network. If printer errors are detected, error messages are generated. Each error message is conveyed through the embedded Web server to an external computer. The external computer may receive error information conveyed by a large number of printers, which can optionally be monitored and analyzed. Information on a selection of printer upgrades is maintained in a memory of the external computer. The external computer compares each error message received to this selection, if an upgrade corresponding to an error message is available, the system conveys a message detailing the availability of the upgrade.
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Citations
5 Claims
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1. A system for suggesting upgrades to ameliorate printer errors, comprising:
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at least one printer linked to a network, said at least one printer comprising an error detector for detecting errors in printing functions, said at least one printer capable of generating an error message when an error in printing function is detected by said error detector and conveying said error message over said network; and
a receiving computer in communication with said network, said receiving computer having a memory thereon, said memory storing at least a collection of information on a set of printer upgrades including a summary of the content of the upgrade, the printer condition the upgrade improves, information for obtaining the upgrade, and a listing of printer errors ameliorated by the installation of the upgrade;
said receiving computer capable of receiving a said error message conveyed over said network by said at least one printer and selecting a selected printer upgrade from said set of printer upgrades in response to said error message.- View Dependent Claims (2, 3, 4, 5)
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Specification