Service provision support system, server and computer program
First Claim
1. A vending machine that ejects a product stored therein in response to an instruction of a user, comprising:
- first transmission means for transmitting a product ordering screen to a user terminal for display thereby, via a network, in accordance with an instruction from the user terminal;
means for receiving request information written on the product ordering screen displayed by the user terminal and transmitted from the user terminal;
means for issuing identifying information corresponding to the received request information;
means for storing the received request information in connection with the corresponding identifying information;
second transmission means for transmitting the issued and stored, corresponding identifying information to a terminal designated by the user;
means for obtaining the corresponding identifying information, received by the designated terminal, when the designated terminal is afforded access to the vending machine;
means for extracting, from the storing means, the stored request information corresponding to the identifying information obtained by the obtaining means, and means for controlling ejection of a product in accordance with the extracted request information.
1 Assignment
0 Petitions
Accused Products
Abstract
A vending machine includes a request receiving portion for receiving request information of products desired by a user; a receipt number issuing portion for issuing receipt number information for each of the received request information; an information storing portion for storing the request information in connection with the receipt number issuing portion, a receipt number transmitting portion for transmitting receipt number information to the terminal designated by the user who made the request, a receipt number obtaining portion for obtaining the receipt number information from the terminal of the user who came to the front of the vending machine, a job information extracting portion for extracting the request information corresponding to the obtained receipt number information from the information storing portion and a job controlling portion for controlling the product to be ejected to an outlet portion in accordance with the extracted request information.
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Citations
16 Claims
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1. A vending machine that ejects a product stored therein in response to an instruction of a user, comprising:
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first transmission means for transmitting a product ordering screen to a user terminal for display thereby, via a network, in accordance with an instruction from the user terminal;
means for receiving request information written on the product ordering screen displayed by the user terminal and transmitted from the user terminal;
means for issuing identifying information corresponding to the received request information;
means for storing the received request information in connection with the corresponding identifying information;
second transmission means for transmitting the issued and stored, corresponding identifying information to a terminal designated by the user;
means for obtaining the corresponding identifying information, received by the designated terminal, when the designated terminal is afforded access to the vending machine;
means for extracting, from the storing means, the stored request information corresponding to the identifying information obtained by the obtaining means, and means for controlling ejection of a product in accordance with the extracted request information. - View Dependent Claims (2, 3, 4)
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5. A vending machine that ejects a product stored therein in response to an instruction of a user, comprising:
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a first transmitter transmitting a product ordering screen to a user terminal for display thereby, via a network, in accordance with an instruction from the user terminal;
a receiver receiving request information written on the product ordering screen displayed by the user terminal and transmitted from the user terminal;
a first unit issuing identifying information corresponding to the received request information;
a memory storing the received request information in connection with the corresponding identifying information;
a second transmitter transmitting the issued and stored, corresponding identifying information to a terminal designated by the user;
a second unit obtaining the corresponding identifying information, received by the designated terminal, when the designated terminal is afforded access to the vending machine;
an extractor extracting, from the memory, the stored request information corresponding to the identifying information obtained by the obtaining unit; and
a controller controlling ejection of a product in accordance with the extracted request information. - View Dependent Claims (6, 7, 8)
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9. A method of operating a vending machine that ejects a product stored therein, in response to an instruction of a user, comprising:
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transmitting a product ordering screen to a user terminal for display thereby, via a network, in accordance with an instruction from the user terminal;
receiving request information written on the product ordering screen displayed by the user terminal and transmitted from the user terminal;
issuing identifying information corresponding to the received request information;
storing the received request information in connection with the corresponding identifying information;
transmitting the issued and stored, corresponding identifying information to a terminal designated by the user;
obtaining the corresponding identifying information, received by the designated terminal, when the designated terminal is afforded access to the vending machine;
extracting, from the memory, the stored request information corresponding to the identifying information obtained by the obtaining unit; and
controlling ejection of a product in accordance with the extracted request information. - View Dependent Claims (10, 11, 12)
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13. A storage storing a machine-readable program controlling a vending machine to eject a product stored therein in response to an instruction of a user by:
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transmitting a product ordering screen to a user terminal for display thereby, via a network, in accordance with an instruction from the user terminal;
receiving request information written on the product ordering screen displayed by the user terminal and transmitted from the user terminal;
issuing identifying information corresponding to the received request information;
storing the received request information in connection with the corresponding identifying information;
transmitting the issued and stored, corresponding identifying information to a terminal designated by the user;
obtaining the corresponding identifying information, received by the designated terminal, when the designated terminal is afforded access to the vending machine;
extracting, from the memory, the stored request information corresponding to the identifying information obtained by the obtaining unit; and
controlling ejection of a product in accordance with the extracted request information. - View Dependent Claims (14, 15, 16)
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Specification