Network-based software recovery for computing devices

• US 6,829,732 B2
• Filed: 01/22/2001
• Issued: 12/07/2004
• Est. Priority Date: 01/22/2001
• Status: Expired due to Fees

• Current Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Original Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.)
• Inventors: Whiteside, Derek J, Evans, Tracy J
• Primary Examiner(s): Beausoliel, Robert
• Assistant Examiner(s): Duncan, Marc M
• Application Number:
  US09/767,416
• Publication Number:
  US 20020099975A1
• Time in Patent Office: 1,415 Days
• Field of Search: 714/2, 714/25, 714/6, 714/38, 714/15, 717/171, 717/172, 717/173, 717/176, 717/177, 717/178
• US Class Current: 714/38.1
• CPC Class Codes: G06F 8/63 Image based installation; Cloning; Build to order

Abstract

This abstract has been included pursuant to Section 1.72(b) of the Rules for Patent and Trademark Cases, Title 37 of the Code of Federal Regulations. This abstract is intended only to enable the Patent and Trademark Office and the public to generally determine the nature of the technical disclosure. This abstract is not intended to aid in the interpretation of the scope of any claim.

A computing device manufactured in a build to customer order (BTCO) environment includes an internal disk drive which is loaded with a custom software package during manufacturing. When the user desires to reload the software placed on the internal disk drive during manufacturing, such as after the drive has been replaced or after a virus has degraded the data resident on the internal disk drive, the user can recover the previously installed software package by accessing a network server available on a network. In order to assemble the previously installed software package, an identifier is conveyed from the computing device to the network server. This enables the network server to ascertain the software package, assemble the package, and transmit the package to the particular computing device.

Claims

1. In a computing device, a method for receiving recovery software from a network, comprising:

a user loading a removable memory media into said computing device, said removable memory media including a basic bootstrap and a browser capability that allows said computing device to communicate with a network location;

the computing device receiving an identifier from an input device;

the computing device transmitting said identifier to said network location, said identifier being an attribute of a particular computing device; and

the computing device receiving recovery software from said network location based on said identifier, said recovery software including a software package installed during manufacturing of said computing device.

2. The method of claim 1 wherein said input device is a keyboard.

3. The method of claim 1 wherein said identifier is a serial number of said computing device.

4. The method claim 1 wherein said network location is a web site available by way of an interface to the World Wide Web.

5. The method of claim 1 wherein said software package includes customized software which is not part of a standard software package installed on a model of computing device.

6. The method of claim 1 further comprising receiving software which includes an updated version of said software package installed during manufacturing of said computing device.

7. A method of conducting software recovery of a computing device, the method comprising:

a user loading a removable memory media into said computing device, said removable memory media including a basic bootstrap and a browser capability that allows said computing device to communicate with a network location;

said computing device transmitting an identifier to said network location, said identifier being an attribute of a particular computing device, said identifier being received from said user operating an input device of said computing device;

receiving, by way of a server positioned at said network location, said identifier;

said server determining, based on said identifier, a software package previously installed on said computing device during manufacturing of said computing device; and

said computing device receiving recovery software from said network location, said recovery software including said software package installed during manufacturing of said computing device.