Method and system of remote monitoring and support of devices, extracting data from different types of email messages, and storing data according to data structures determined by the message types
First Claim
1. A method of storing information concerning a remotely monitored device, the information being contained in a message that includes a message type designation, the method comprising:
- extracting the message type designation from the message;
determining a data structure definition based on the message type designation;
reading data elements from the message; and
storing the data elements into a database, according to the data structure definition.
1 Assignment
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Accused Products
Abstract
In a system for remotely monitoring networked devices and appliances, email messages are sent across networks, the email messages containing configuration, status or other information. For flexibility, it is desirable to quickly and easily change the message type designation, and to easily determine a data structure definition appropriate for storing the received information. To achieve this goal, the message type designation of a given message'"'"'s information may be defined within the message itself, and extracted at the receiving end before the information is analyzed or stored according to a data structure definition determined by the message type designation. A large number of devices can thus communicate configuration, status and/or other types of information in a variety of message types. A method stores information concerning a remotely monitored device, the information being contained in a message that includes a message type designation. The method involves extracting the message type designation from the message, determining a data structure definition based on the message type designation, reading data elements from the message, and storing the data elements into a database according to the data structure definition. The method may be implemented in object-oriented programming, in a software module including a data retriever class and a database interface class.
138 Citations
12 Claims
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1. A method of storing information concerning a remotely monitored device, the information being contained in a message that includes a message type designation, the method comprising:
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extracting the message type designation from the message;
determining a data structure definition based on the message type designation;
reading data elements from the message; and
storing the data elements into a database, according to the data structure definition. - View Dependent Claims (2, 3)
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4. A system for storing information concerning a remotely monitored device, the information being contained in a message that includes a message type designation, the system comprising:
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means for extracting the message type designation from the message;
means for determining a data structure definition based on the message type definition;
means for reading data elements from the message; and
means for storing the data elements into a database, according to the data structure definition. - View Dependent Claims (5, 6)
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7. A software module for storing information concerning a remotely monitored device, the information being contained in a message that also includes a message type designation, the software module comprising:
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a) a receiver manager class;
b) a data retriever class; and
c) a database interface class;
wherein;
1) the receiver manager class is configured to invoke a function in the data retriever class to extract the message type designation from the message;
2) the receiver manager class is configured to determine a data structure definition based on the message type designation;
3) the receiver manager class is configured to invoke a function in the data retriever class to read data elements from the message, and to insert the data elements according to the data structure definition passed to the data retriever class from the receiver manager class; and
4) the receiver manager class is configured to invoke a function in the database interface class to store the inserted data elements into the database, structured according to the data structure definition. - View Dependent Claims (8, 9, 10, 11, 12)
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Specification