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System for dynamic diagnosis of apparatus operating conditions

  • US 6,845,307 B2
  • Filed: 05/20/2003
  • Issued: 01/18/2005
  • Est. Priority Date: 10/28/1997
  • Status: Expired due to Term
First Claim
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1. A method for a user to diagnose an apparatus, the method comprising:

  • receiving apparatus identification information, including apparatus make information;

    using the apparatus identification information and stored apparatus diagnostic data to determine at least one test that can be performed on an apparatus to diagnose cause of a fault that can be experienced by the apparatus;

    in response to a test being performed to diagnose a cause of a fault begin experienced by the apparatus, collecting test data comprising whether or not the test diagnose a cause of the fault;

    transmitting the test data and the apparatus identification information to remote system library; and

    receiving updated apparatus diagnostic data from the remote system library.

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