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Service providing system and method which divides a request into plural service requests and provides an integrated service based on service utilization history information in response to the request

  • US 6,847,988 B2
  • Filed: 09/13/1999
  • Issued: 01/25/2005
  • Est. Priority Date: 07/11/1995
  • Status: Expired due to Fees
First Claim
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1. A service providing method for providing information regarding a service to a user in response to a user request, comprising:

  • a first step of receiving said user request from an information acquiring computer of said user;

    a second step of determining, in accordance with said received user request, respective ones of a plurality of information providing computers which are available to provide respective ones of a plurality of information items regarding the service to the user;

    a third step of requesting said determined respective ones of said plurality of information providing computers to provide the respective ones of said plurality of information items to the user;

    a fourth step of receiving the respective ones of said plurality of information items from the determined respective ones of said plurality of information providing computers;

    a fifth step of integrating the received respective ones of said plurality of information items; and

    a sixth step of transmitting to said information acquiring computer the integrated information integrated by the fifth step as information regarding said service, wherein said second step determines the respective ones of said plurality of information providing computers, based on information of a history of services utilized by the user including service historical information which has at least statistical information related to utilization frequencies of each element of the service.

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