Multi-location management system
First Claim
Patent Images
1. A multi-location management system comprising:
- a) a location-level service resident on a first location;
b) a network transceiver resident on the first location, wherein the network transceiver resident on the first location is connected to a wide area network;
c) a location-level interface for delivering data from the location-level service resident on the first location to the network transceiver resident on the first location;
d) a location-level service resident on a second location;
e) a network transceiver resident on the second location, wherein the network transceiver resident on the second location is connected to the wide area network;
f) a location-level interface for delivering data from the location-level service resident on the second location to the network transceiver resident on the second location;
g) a remote central server connected to the wide area network, wherein the remote central server receives data from both the network transceiver resident on the first location and the network transceiver resident on the second location, and wherein the remote central server integrates said data from both the network transceiver resident on the first location and the network transceiver resident on the second location for delivery to a central services application; and
h) a user interface for accessing the central services application and exchanging data between the remote central server and a user.
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Abstract
A centralized real-time multi-location management system that manages the exchange of location-level service data to a central server, as well as provides a secure firewall for the location-level systems through a network transceiver at each property. The network transceiver receives data from the location-level service and transmits and receives the data to and from the remote central server. At the central server, each property'"'"'s data are integrated into a central database for use by a variety of central application services accessible by users through thin-client user interfaces.
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Citations
26 Claims
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1. A multi-location management system comprising:
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a) a location-level service resident on a first location;
b) a network transceiver resident on the first location, wherein the network transceiver resident on the first location is connected to a wide area network;
c) a location-level interface for delivering data from the location-level service resident on the first location to the network transceiver resident on the first location;
d) a location-level service resident on a second location;
e) a network transceiver resident on the second location, wherein the network transceiver resident on the second location is connected to the wide area network;
f) a location-level interface for delivering data from the location-level service resident on the second location to the network transceiver resident on the second location;
g) a remote central server connected to the wide area network, wherein the remote central server receives data from both the network transceiver resident on the first location and the network transceiver resident on the second location, and wherein the remote central server integrates said data from both the network transceiver resident on the first location and the network transceiver resident on the second location for delivery to a central services application; and
h) a user interface for accessing the central services application and exchanging data between the remote central server and a user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. A method for managing location-level services data for multiple locations comprising:
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a) receiving first location-level service data into a first network transceiver from a first location-level service located on a first location;
b) receiving second location-level service data into a second network transceiver from a second location-level service located on a second location;
c) persisting the first location-level service data on the first network transceiver upon receipt from the first location-level service;
d) persisting the second location-level service data on the second network transceiver upon receipt from the second location-level service;
e) transmitting the first location-level service data to a remote central server over a wide area network connection between the first network transceiver and the remote central server via a guaranteed delivery message queueing system;
f) transmitting the second location-level service data to the remote central server over a wide area network connection between the second network transceiver and the remote central server via a guaranteed message queueing system; and
g) integrating the first location-level service data and the second location-level service data into a property management application available to a user from the remote central server over the wide area network via a user interface to the wide area network. - View Dependent Claims (24, 25)
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26. A method for managing location-level services data for multiple locations comprising:
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a) transmitting a first location-level control command from a remote central server over a wide area network connection to a first network transceiver;
b) transmitting a second location-level control command from the remote central server over a wide area network connection to a second network transceiver;
c) persisting the first location-level control command on the first network transceiver upon receipt from the remote central server via a guaranteed delivery message queueing system;
d) persisting the second location-level control command on the second network transceiver upon receipt from the remote central server via a guaranteed delivery message queueing system;
e) transmitting the first location-level control command from the first network transceiver to a first location-level service located on the first location;
f) transmitting the second location-level control command from the second network transceiver to a second location-level service located on the second location;
g) carrying out the first location-level control command at the first location-level service;
h) carrying out the second location-level control command at the second location-level service.
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Specification