Method and system for providing order status information using an update status flag
First Claim
Patent Images
1. A method to provide update information, the method including:
- receiving status information pertaining to an order placed by a customer with a merchant;
determining whether the received status information is new relative to further status information pertaining to the order stored within a status record;
if the received status information is new, then updating the status record to include the received status information; and
composing and sending an update message to the customer, the update message indicating the received status information.
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Abstract
A method and system for providing order status information using an update status flag to receive status information pertaining to an order placed by a customer with a merchant. It is determined whether the received status information is new relative to further status information pertaining to the order stored within a status record. The status record is updated to include the received status information if the received status information is new. The updated message indicating the received status information is then composed and sent to the customer.
90 Citations
34 Claims
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1. A method to provide update information, the method including:
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receiving status information pertaining to an order placed by a customer with a merchant;
determining whether the received status information is new relative to further status information pertaining to the order stored within a status record;
if the received status information is new, then updating the status record to include the received status information; and
composing and sending an update message to the customer, the update message indicating the received status information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An electronic commerce system, comprising:
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a status receiver to receive status information pertaining to an order placed by a customer with a merchant; and
an electronic mail messenger coupled with the status receiver, to determine whether the received status information is new relative to further status information pertaining to the order stored within a status record, wherein the status record is updated to include the received status information if the received status information is new, wherein the electronic mail messenger composes and sends an update message to the customer, the update message indicating the received status information. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. A machine-readable medium have executable instructions to cause a machine to perform a method to provide update information, the method including:
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receiving status information pertaining to an order placed by a customer with a merchant;
determining whether the received status information is new relative to further status information pertaining to the order stored within a status record;
if the received status information is new, then updating the status record to include the received status information; and
composing and sending an update message to the customer, the update message indicating the received status information. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25, 26)
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27. An electronic commerce system, comprising:
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a receiving means for receiving status information pertaining to an order placed by a customer with a merchant; and
a messaging means for determining whether the received status information is new relative to further status information pertaining to the order stored within a status record, wherein the status record is updated to include the received status information if the received status information is new, wherein the messaging means composes and sends an update message to the customer, the update message indicating the received status information. - View Dependent Claims (28, 29, 30, 31, 32, 33, 34)
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Specification