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Enduser diagnostic system and method for computer-based error interpretation

  • US 6,865,696 B2
  • Filed: 06/15/2001
  • Issued: 03/08/2005
  • Est. Priority Date: 06/15/2001
  • Status: Expired due to Term
First Claim
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1. An enduser diagnostic system, comprising:

  • (a) a network addressable device;

    (b) a computer-based system, the computer-based system including a system registry; and

    (c) an inspector linked with the system registry and the network addressable device wherein the inspector compiles examination data for the computer-based system, said examination data comprised of configuration data and diagnostic data of past solutions to error problems for said computer based system, and wherein the examination data is displayed by the computer-based system for user approval prior to connecting with the network addressable device.

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