Off-hook visual message waiting indicator

• US 6,868,155 B1
• Filed: 10/05/1999
• Issued: 03/15/2005
• Est. Priority Date: 04/27/1999
• Status: Expired due to Term

• Current Assignee: Avago Technologies International Sales Pte Limited (Broadcom, Inc.)
• Original Assignee: Agere Systems Incorporated (Broadcom, Inc.)
• Inventors: Johanson, James A., Mooney, Philip D., Cannon, Joseph M.
• Primary Examiner(s): TIEU, BINH KIEN
• Application Number:
  US09/412,178
• Time in Patent Office: 1,988 Days
• Field of Search: 379/67.1, 379/77, 379/88.18, 379/88.22, 379/89, 379/142.01, 379/215, 379/376.01, 379/387, 379/88.11, 379/88.12, 379/88.19, 379/88.2, 379/88.25, 379/88.26, 379/142.08, 379/142.17, 379/207.07, 379/376
• US Class Current: 379/376.01
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 2203/4563 Voicemail monitoring during recording
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

In a first embodiment of the invention, a method of providing a visual message waiting indicator signal to an off-hook telephone includes the step of receiving a voicemail message at a central location, and also includes the step of sending a visual message waiting indicator signal from the central location and destined for the off-hook telephone. In an alternative embodiment, a method of receiving a visual message waiting indicator signal in an off-hook telephone includes the steps of being in an off-hook condition, and receiving a visual message waiting indicator signal. This method may further include the step of displaying a visual message-waiting indicator based on the received visual message waiting indicator signal. This method may also include the step of receiving an alert signal, and the step of transmitting an acknowledgement signal in response to the alert signal. In another alternative embodiment, a telephone includes a visual message waiting indicator, and an interface unit adapted to couple the telephone to a network, such that the telephone is in an off-hook condition when coupled to the network and engaged in a communication activity, and is in an on-hook condition when coupled to the network and not engaged in a communication activity, wherein the interface unit is adapted to receive a visual message waiting indicator signal when in the off-hook condition.

Claims

1. A method of providing a visual message waiting indicator signal to an off-hook telephone, comprising the steps of:

receiving a voicemail message at a central location; and

sending, while said off-hook telephone is already participating in an established telephone call, a visual message waiting indicator signal from said central location and destined for said off-hook telephone, said visual message waiting indicator signal including call related information relating to a caller who left said voicemail message.

2. A method of providing a visual message waiting indicator signal to an off-hook telephone as recited in claim 1, wherein said step of sending said visual message waiting indicator signal comprises:

alerting said off-hook telephone, while said off-hook telephone is participating in an established telephone call, to an upcoming transmission of said visual message waiting indicator signal; and

transmitting said visual message waiting indicator signal at a time period after said alerting step but while said off-hook telephone remains in said established telephone call.

3. A method of providing a visual message waiting indicator signal to an off-hook telephone as recited in claim 2, further comprising:

receiving an acknowledgement signal relating to a status of said off-hook telephone as being ready to receive said visual message waiting indicator signal prior to said transmitting step.

4. A method of providing a visual message waiting indicator signal to an off-hook telephone as recited in claim 3, wherein:

said time period of said transmitting step is based on receipt of said acknowledgment signal.

5. A method of providing a visual message waiting indicator signal to an off-hook telephone as recited in claim 3, wherein:

said predetermined time is associated with a muting period of said off-hook telephone.

6. A method of providing a visual message waiting indicator signal to an off-hook telephone as recited in claim 1, wherein said step of sending comprises:

transmitting caller ID data associated with a party that left said voicemail message.

7. The method of providing a visual message waiting indicator signal to an off-hook telephone according to claim 1, wherein:

said call related information is CallerID information.

8. The method of providing a visual message waiting indicator signal to an off-hook telephone according to claim 1, wherein said visual message waiting indicator signal further comprises:

a length of said voicemail message.

9. The method of providing a visual message waiting indicator signal to an off-hook telephone according to claim 1, wherein said visual message waiting indicator signal further comprises:

a textual depiction of a portion of said voicemail message.

10. A method of receiving a visual message waiting indicator signal in an off-hook telephone, comprising steps of:

transitioning to an off-hook condition;

establishing a telephone call while in said off-hook condition; and

receiving a visual message waiting indicator signal during said established telephone call, said visual message waiting indicator signal including call related information relating to a caller who left a voicemail message.

11. A method of receiving a visual message waiting indicator signal in an off-hook telephone as recited in claim 10, further comprising:

displaying a visual message waiting indicator based on said received visual message waiting indicator signal.

12. A method of receiving a visual message waiting indicator signal in an off-hook telephone as recited in claim 11, wherein said displaying step comprises:

displaying caller ID data associated with a messaging party.

13. A method of receiving a visual message waiting indicator signal in an off-hook telephone as recited in claim 10, further comprising:

receiving an alert signal;

wherein said visual message waiting indicator signal is received at a time period after said alert signal is received.

14. A method of receiving a visual message waiting indicator signal in an off-hook telephone as recited in claim 10, further comprising:

transmitting an acknowledgement signal in response to said alert signal.

15. A method of receiving a visual message waiting indicator signal in an off-hook telephone as recited in claim 14, wherein:

said time period is based on receipt of said acknowledgement signal.

16. A telephone, comprising:

a visual message waiting indicator; and

an interface unit adapted to couple said telephone to a network, such that said telephone is in an off-hook condition when coupled to said network and engaged in a communication activity, and is in an on-hook condition when coupled to said network and not engaged in a communication activity,

wherein said interface unit is adapted to receive a visual message waiting indicator signal when said telephone is participating in an established telephone call and in said off-hook condition, said visual message waiting indicator signal including call related information relating to a caller who left a voicemail message.

17. A telephone as recited in claim 16, further comprising:

a muting mechanism adapted to mute a transducer in association with the receipt of said visual message waiting indicator signal.

18. A telephone as recited in claim 17, wherein said transducer comprises:

a microphone.

19. A telephone as recited in claim 17, wherein said transducer comprises:

a speaker.

20. A telephone as recited in claim 17, wherein:

said muting mechanism is adapted to mute said transducer in response to an alert signal.

21. A telephone switch, comprising:

a message storage unit adapted to receive a voicemail message associated with a telephone when said telephone is in an off-hook condition; and

a visual message waiting indicator signal transmission unit adapted to transmit a visual message waiting indicator signal to said telephone while said telephone is participating in an established telephone call while in an off-hook condition, said visual message waiting indicator signal including call related information relating to a caller who left said voicemail message.

22. A telephone switch as recited in claim 21, further comprising:

an alerting unit adapted to transmit an alerting signal to said telephone prior to transmitting said visual message waiting indicator signal.

23. A telephone switch as recited in claim 22, further comprising:

an acknowledgement receiving unit adapted to receive an acknowledgement signal in response to said alerting signal and prior to transmitting said visual message waiting indicator signal.