Method for designing a knowledge portal
First Claim
1. A method for designing a knowledge portal for retrieving, organizing and delivering knowledge to a user belonging to an organization, the method comprising identifying a community of users belonging to the organization characterized by a common interest with respect to the knowledge;
- identifying business processes executed by the users in said community in accordance with strategies of the organization;
analyzing the business processes to identify specific activities performed in executing said processes and patterns for performing the respective activities; and
constructing the knowledge portal in accordance with said patterns.
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Abstract
A method for designing a knowledge portal for retrieving, organizing and delivering knowledge to a user belonging to an organization comprises identifying a community of users belonging to the organization characterized by a common interest with respect to the knowledge, and identifying business processes executed by the users in the community in accordance with strategies of the organization. The method then comprises analyzing the business processes to identify specific activities performed in executing the processes and patterns for performing the respective activities, and subsequently constructing the knowledge portal in accordance with the patterns. Analyzing the business processes to identify specific activities performed in executing the processes may be done by developing scenarios for using the portal in performing the respective activities and examining the scenarios to identify the patterns for performing the respective activities.
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Citations
26 Claims
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1. A method for designing a knowledge portal for retrieving, organizing and delivering knowledge to a user belonging to an organization, the method comprising identifying a community of users belonging to the organization characterized by a common interest with respect to the knowledge;
- identifying business processes executed by the users in said community in accordance with strategies of the organization;
analyzing the business processes to identify specific activities performed in executing said processes and patterns for performing the respective activities; and
constructing the knowledge portal in accordance with said patterns. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
- identifying business processes executed by the users in said community in accordance with strategies of the organization;
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14. A method for designing a knowledge portal for retrieving, organizing and delivering knowledge to a user belonging to an organization, the method comprising the steps of:
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reviewing strategies of the organization;
identifying a community of users characterized by a common interest with respect to the knowledge;
identifying business processes executed by the users in said community in accordance with said strategies;
analyzing the business processes to identify specific activities performed in executing said processes;
developing scenarios for using the portal in performing the respective activities;
examining said scenarios to identify patterns therein; and
constructing the knowledge portal in accordance with said patterns. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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Specification