Method to remotely query, safely measure, and securely communicate configuration information of a networked computational device
First Claim
1. A communications network, comprising:
- a computational device;
a requestor of configuration information of said computational device; and
a responder associated with said computational device further comprising;
a configuration reader for retrieving configuration information of said computational device;
wherein said requestor sends one or more query documents for configuration information of said computational device to said responder;
wherein said query documents contains queries written in a high level query language which is descriptive rather than procedural;
wherein said configuration reader parses query documents from said requestor, inspects said computational device to obtain configuration information of said computational device by invoking one or more inspectors and returns corresponding configuration information of said computational device; and
wherein said responder sends one or more response documents that contain corresponding configuration information to said requestor.
2 Assignments
0 Petitions
Accused Products
Abstract
The invention disclosed herein enables a collection of computers and associated communications infrastructure to offer a new communications process which allows a requestor to receive configuration information of a computational device from a responder. The requester first sends query documents that contain queries for configuration information of a computational device to the responder; the responder automatically collects the answers for the queries and sends a response document that contains the configuration information of the computational device to the requestor. The queries are written in a formal descriptive language which is transparent, safe for network evaluation, and extensible, and the configuration reader of the responder can parse the queries and automatically invoke a set of standard inspectors to obtain the corresponding configuration information.
96 Citations
31 Claims
-
1. A communications network, comprising:
-
a computational device;
a requestor of configuration information of said computational device; and
a responder associated with said computational device further comprising;
a configuration reader for retrieving configuration information of said computational device;
wherein said requestor sends one or more query documents for configuration information of said computational device to said responder;
wherein said query documents contains queries written in a high level query language which is descriptive rather than procedural;
wherein said configuration reader parses query documents from said requestor, inspects said computational device to obtain configuration information of said computational device by invoking one or more inspectors and returns corresponding configuration information of said computational device; and
wherein said responder sends one or more response documents that contain corresponding configuration information to said requestor. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
-
-
15. In a communications network comprising a technical support organization, a support technician of said technical support organization and a customer of said technical support organization, an apparatus for said support technician to obtain configuration information of said customer'"'"'s computer to accelerate analysis of technical support issues, said apparatus comprising:
-
a server run by said technical support organization;
a client application running on said customer'"'"'s computer;
a query document containing queries written in a high level query language which is descriptive rather than procedural; and
a response document containing corresponding configuration information required by said query document;
wherein said support technician posts said query document to said server, wherein said client application retrieves said query document from said server, parses said query document, inspects said computer to obtain configuration information of said computer by invoking one or more inspectors;
wherein said client application displays said configuration information to said customer;
wherein said client application returns corresponding configuration information of said computer to said server after approval of said customer; and
wherein said support technician reviews said configuration information. - View Dependent Claims (16, 17)
-
-
18. In a communications network comprising a computational device, a requestor for configuration information of said computational device and a responder associated with said computational device to provider said configuration information, said responder further comprises a configuration reader for retrieving configuration information of said computational device, a method to retrieve said configuration information and securely transfer said configuration information from said responder to said requestor, comprising the steps of:
-
assigning an identity number to said responder by said requestor;
providing a library of query scripts written in a high level query language by said requestor, wherein said query language is descriptive rather than procedural;
said requestor constructing a query document by associating one of said query script to said identifier;
said requestor sending said query document to said responder;
parsing said queries written in said query language contained in said query document by said configuration reader of said responder;
invoking inspectors by said configuration reader to obtain answers containing configuration information corresponding to said queries; and
upon responder'"'"'s approval, constructing respond documents containing said answers and return said respond documents to said requestor. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
-
Specification