System and method for providing dynamic call disposition service to wireless terminals

• US 6,882,838 B1
• Filed: 05/05/2000
• Issued: 04/19/2005
• Est. Priority Date: 11/04/1999
• Status: Expired due to Term

• Current Assignee: WSOU Investments, LLC (WSOU Holdings, LLC)
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Varney, Douglas William, Lee, Chinmei Chen
• Primary Examiner(s): Gesesse, Tilahun
• Application Number:
  US09/565,530
• Time in Patent Office: 1,810 Days
• Field of Search: 455/417, 455/414.1, 455/466, 455/445, 455/414, 455/553, 455/552, 455/432, 379/211.01, 379/211.02, 379/212.01, 379/213.01
• US Class Current: 455/417
• CPC Class Codes: H04M 2207/18 wireless networks
• CPC Class Codes: H04M 3/42153 by subscriber
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04M 7/1235 where one of the core networks is a wireless network
• CPC Class Codes: H04M 7/1255 where the switching fabric and the switching logic are decomposed such as in Media Gateway Control

Abstract

A system and method for providing dynamic call disposition service to a wireless terminal that may be occupied or unoccupied. In response to a call to the wireless terminal in a voice domain, call disposition options are provided to the wireless terminal in a data domain. A call disposition action is then taken according to an option selection made at the wireless terminal as part of a cooperative effort between resources in the voice and data domains.

Claims

1. In a wireless telecommunication network, a method for providing dynamic call disposition service on behalf of a wireless terminal having voice network telephone communication capability, comprising the steps of:

receiving a voice domain call to said wireless terminal at a voice network resource;

said wireless terminal representing a called terminal associated with a called party to whom said voice domain call is directed;

providing call disposition options to said wireless terminal in a data domain via a data network resource in response to said call to said wireless terminal; and

performing a call disposition action relative to said call according to an option selection made at said wireless terminal.

2. A method in accordance with claim 1 wherein said providing and performing steps are performed while said wireless terminal is occupied with an existing call.

3. A method in accordance with claim 1 wherein said providing step includes generating a call disposition request message containing caller information, forming a data network-stored call disposition menu in response to said call disposition request message, and providing said menu to said wireless terminal.

4. A method in accordance with claim 1 wherein said providing step includes receiving a call for a wireless terminal, generating a trigger in response to said call, generating a call disposition request message containing caller information in response to said trigger, forming a call disposition menu in response to said call disposition request message, and providing said menu to said wireless terminal.

5. A method in accordance with claim 1 wherein said performing step includes processing said option selection and terminating said call in accordance with said processing.

6. A method in accordance with claim 1 wherein said performing step includes processing said option selection, generating a call disposition result message, generating a call control message in response to said call disposition result message, and terminating said call based on said call control message.

7. A method in accordance with claim 1 wherein said performing step includes receiving said option selection from said wireless terminal as a result notification message, forwarding said result notification message for processing, generating a call disposition result message in response to said result notification message, generating a call control message in response to said call disposition result message, and terminating said call based on said call control message.

8. A method in accordance with claim 1 wherein said call disposition action comprises delivering said call to said wireless terminal.

9. A method in accordance with claim 1 wherein said call disposition action comprises tearing down said call.

10. A method in accordance with claim 1 wherein said call disposition action includes forwarding said call to a destination other than said wireless terminal.

11. A method in accordance with claim 1 wherein said call disposition action includes connecting said call to an announcement playing resource.

12. In a wireless telecommunication system, a system for providing dynamic call disposition service on behalf of a wireless terminal having voice network telephone communication capability, comprising:

voice network resource means for receiving a voice domain call to said wireless terminal;

said wireless terminal representing a called terminal associated with a called party to whom said voice domain call is directed;

data network resource means for providing call disposition options to said wireless terminal in a data domain in response to said call to said wireless terminal; and

voice network means for performing a call disposition action relative to said call according to an option selection made at said wireless terminal.

13. A system in accordance with claim 12 wherein said providing means and said performing means are adapted to operate while said wireless terminal is occupied with an existing call.

14. A system in accordance with claim 12 wherein said providing means includes first means for generating a call disposition request message containing caller information, second means for forming a call disposition menu in response to said call disposition request message, and third means for providing said menu to said wireless terminal.

15. A system in accordance with claim 12 wherein said providing means includes first means for receiving a call for a wireless terminal, second means for retrieving a trigger in response to said call, third means for generating a call disposition request message containing caller information in response to said trigger, fourth means for forming a call disposition menu in response to said call disposition request message, and fifth means for providing said menu to said wireless terminal.

16. A system in accordance with claim 12 wherein said performing means includes first means for processing said option selection and second means for terminating said call in accordance with said processing.

17. A system in accordance with claim 12 wherein said performing means includes first means for processing said option selection, second means for generating a call disposition result message, third means for generating a call control message in response to said call disposition result message, and fourth means for terminating said call based on said call control message.

18. A system in accordance with claim 12 wherein said performing means includes first means for receiving said option selection from said wireless terminal as a result notification message, second means for forwarding said result notification message for processing, third means for generating a call disposition result message in response to said result notification message, fourth means for generating a call control message in response to said call disposition result message, and fifth means for terminating said call based on said call control message.

19. A system in accordance with claim 12 wherein said call disposition action comprises delivering said call to said wireless terminal.

20. A system in accordance with claim 12 wherein said call disposition action comprises tearing down said call.

21. A system in accordance with claim 12 wherein said call disposition action includes forwarding said call to a destination other than said wireless terminal.

22. A system in accordance with claim 12 wherein said call disposition action includes connecting said call to an announcement playing resource.

23. A voice network resource group for providing dynamic call disposition service on behalf of a wireless terminal in a voice network in cooperation with a data network resource group in a data network, comprising:

a first voice network resource for communicating with said wireless terminal over an air interface, said first voice network resource being adapted to receive an incoming call to said wireless terminal, to generate a trigger in response to said incoming call, and to send said trigger to a second voice network resource;

a second voice network resource adapted to receive a trigger and to send a call disposition request message for obtaining call disposition instructions from said wireless terminal to a data network resource group that also communicates with said wireless terminal over an air interface;

said second voice network resource being further adapted to receive a call disposition result message from said data network resource group and to send a call control message to said first voice network resource; and

said first voice network resource being further adapted to receive said call control message and to perform a call disposition action on behalf of said wireless terminal.

24. A data network resource group for providing dynamic call disposition service on behalf of wireless terminal in a data network in a data network in cooperation with a voice network resource group in a voice network, comprising:

a first data network resource adapted to receive a call disposition request message from a voice network resource group relative to said wireless terminal that communicates with said voice network resource group over an air interface, and to send a call disposition menu to a second data network resource that also communicates with said wireless terminal over an air interface;

a second data network resource adapted to receive said call disposition menu, perform content adaptation according to characteristics of said wireless terminal, and to send said adapted menu to said wireless terminal;

said second data network resource being further adapted to receive a result notification message from said wireless terminal and to send said result notification message to said first data network resource; and

said first data network resource being further adapted to receive said result notification message from said second data network resource and to send a call disposition message to said voice network resource group.

25. A method for providing dynamic call disposition service on behalf of a wireless terminal that is occupied with an existing voice call, comprising the steps of:

receiving an incoming call at a mobile switching center and sending a trigger from said mobile switching center to an intelligent network service control point;

receiving said trigger at said intelligent network service control point, determining caller identification, and sending a call disposition request message from the intelligent network service control point to a data network server;

receiving said call disposition request message at said data network server, forming a dynamic call disposition menu, and sending said dynamic call disposition menu from said data network server to a data network gateway;

receiving said call disposition menu at said data network gateway, adapting said menu as necessary to conform to display characteristics of said wireless terminal, and sending said menu from said data network gateway to said wireless terminal;

receiving said call disposition menu at said wireless terminal, displaying said menu in human-visible form, receiving a selection option input corresponding to an option in said menu, generating a result notification message, and sending said result notification message from said wireless terminal to said data network gateway;

receiving said result notification message at said data network gateway and forwarding said result notification message from said data network gateway to said data network server;

receiving said result notification message at said data network server, generating a call disposition result message, and sending said call disposition result message from said data network server to said intelligent network service control point;

receiving said call disposition message at said intelligent network service control point, generating a call control message, and sending said call control message from said intelligent network service control point to said mobile switching center; and

receiving said call control message at said mobile switching center and performing a responsive call disposition action.

26. A system for providing dynamic call disposition service on behalf of a wireless terminal that is occupied with an existing voice call, comprising:

a mobile switching center programmed to receive an incoming call and to send a trigger to an intelligent network service control point;

an intelligent network service control point programmed to receive said feature request message from said mobile switching center, determine caller identification, and send a call disposition request message to a data network server;

a data network server programmed to receive said call disposition request message from said intelligent network service control point, form a dynamic call disposition menu, and send said dynamic call disposition menu to a data network gateway;

a data network gateway programmed to receive said call disposition menu from said data network server, adapt said menu as necessary to conform to display characteristics of said wireless terminal, and send said menu to said wireless terminal;

said wireless terminal being programmed to receive said call disposition menu from said data network gateway, display said menu in human-visible form, receive a selection option input corresponding to an option on said menu, generate a result notification message, and send said result notification message to said data network gateway;

said data network gateway being further programmed to receive said result notification message from said wireless terminal and forward said result notification message to said data network server;

said data network server being further programmed to receive said result notification message from said data network gateway, generate a call disposition result message, and send said call disposition result message to said intelligent network service control point;

said intelligent network service control point being further programmed to receive said call disposition message from said data network server, generate a call control message, and send said call control message to said mobile switching center; and

said mobile switching center being further programmed to receive said call control message from said intelligent network service control point and perform a responsive call disposition action.