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Imposing a delay for indication of a status board to provide a time for self-rectification of a service event detected from peripheral status information

  • US 6,889,264 B2
  • Filed: 10/09/2002
  • Issued: 05/03/2005
  • Est. Priority Date: 10/09/2002
  • Status: Expired due to Term
First Claim
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1. A method for providing support for a number of peripheral devices, comprising:

  • storing the amount of status information obtained from the peripheral devices in a local server;

    transmitting the amount of status information associated with each of the peripheral devices from the local server to a central monitoring server;

    storing the amount of status information in the central monitoring server;

    analyzing the status information in the central monitoring server to detect an existence of at least one service event associated with an operation of at least one of the peripheral devices;

    maintaining a status board for the indication of a plurality of detected service events;

    imposing a delay with respect to the at least one service event after the at least one service event is detected in the status information in the central monitoring server to provide a period of time for self-rectification of the at least one service event; and

    including the at least one service event on the status board as one of the detected service events after the delay.

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