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System, method and computer program product for a customer-centric collaborative protocol

DC
  • US 6,901,393 B1
  • Filed: 11/07/2000
  • Issued: 05/31/2005
  • Est. Priority Date: 11/08/1999
  • Status: Expired due to Fees
First Claim
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1. A method for providing customer-centric collaborative decision making in a business-to-business framework, comprising the steps of:

  • (a) defining a minimum set of attributes;

    (b) receiving first information regarding each of the minimum set of attributes from a receiving business;

    (c) receiving second information regarding proposed products or services in terms of the minimum set of attributes, wherein the second information is received from a supplying business;

    (d) executing a decision process based on the first information and the second information, where the decision process determines as to which products or services is suitable for the receiving business;

    (e) wherein the steps are carried out using a system capable of;

    (i) executing an application capable of performing decision logic;

    (ii) retrieving information from a database in accordance with the decision logic;

    (iii) receiving information from a user in accordance with the decision logic utilizing a user interface;

    (iv) processing the information utilizing the decision logic; and

    (v) wherein (i)-(iv) are carried out by a collaborative decision platform capable of accomplishing (ii)-(iv) for different purposes by executing different applications each capable of performing different decision logic;

    (f) wherein an application interface provides an interface between the application and the collaborative decision platform, where (ii)-(iv) are carried out using universal modules capable of interfacing with different applications adapted for applying the universal modules to different business sectors;

    (g) wherein the collaborative decision platform communicates with the application through a standard interface protocol.

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