System and method for creating and accessing outgoing telephone call log

• US 6,904,137 B2
• Filed: 07/31/2001
• Issued: 06/07/2005
• Est. Priority Date: 07/31/2001
• Status: Expired due to Term

• Current Assignee: AT&T Labs Incorporated (AT&T, Inc.)
• Original Assignee: SBC Services, Inc. (AT&T, Inc.), SBC Technology Resources, Inc. (AT&T, Inc.)
• Inventors: Miller, James Thomas, Mueller, Stephen Mark, Brandt, Jeffrey Lewis, Mamuzic, Bojana
• Primary Examiner(s): Bui, Bing Q.
• Application Number:
  US09/917,747
• Publication Number:
  US 20030026413A1
• Time in Patent Office: 1,407 Days
• Field of Search: 370/352, 370/353, 379/112.01, 379/114.01, 379/114.03, 379/114.28, 379/114.29, 379/116, 379/119, 379/121.04, 379/126, 379/127.01, 379/230
• US Class Current: 379/126
• CPC Class Codes: H04M 2207/12 intelligent networks
• CPC Class Codes: H04M 3/2218 Call detail recording
• CPC Class Codes: H04M 3/42068 where the identifier is used to access a profile
• CPC Class Codes: H04M 7/0036 where the data service is an information service
• CPC Class Codes: H04M 7/126 Interworking of session control protocols

Abstract

A system and a method store, display and report outgoing call log data associated with telephone calls from a subscriber'"'"'s telephone. The system includes a switch in one network that receives a telephone call from the subscriber'"'"'s telephone and launches a query in response to an AIN trigger to a service control point. In response, the service control point forwards associated call data to an interface server in another network via a generic data interface. The interface server obtains additional information from a directory database and sends the call data and the additional information to an outgoing call log database, which stores the call data and the additional information as the outgoing call log data. A web server retrieves the outgoing call log data and displays it to the subscriber at a web client.

Claims

1. A system for providing an outgoing call log report based on a plurality of calls from a terminal of a subscriber, the system comprising:

a first data network that receives from a public switched telephone network (PSTN) a plurality of call data corresponding to the plurality of outgoing calls from the subscriber'"'"'s terminal, the first data network comprising;

a directory database and a personal database configured to store additional information corresponding to the plurality of call data, the personal database being customized with respect to the subscriber;

an interface server that receives the plurality of call data from the PSTN via a data interface and obtains additional information corresponding to the plurality of call data from at least one of the directory database and the personal database; and

an outgoing call log database that stores a plurality of outgoing call log data, each of the plurality of outgoing call log data comprising a corresponding one of the plurality of call data and associated additional information received from the interface server; and

a second data network comprising a web server that, in response to a query from a web client, retrieves the plurality of outgoing call log data from the outgoing call log database, generates a report based at least on the plurality of outgoing call log data and displays at least the generated report at the web client.

2. The system for providing an outgoing call log report according to claim 1, wherein the plurality of additional information comprises a plurality of called party names associated with the plurality of call data received from the PSTN.

3. The system for providing an outgoing call log report according to claim 1, wherein the plurality of data received by the interface server from the PSTN comprises a called party number, a start date, a start time, a stop date and stop time associated with each of the plurality of calls from the subscriber'"'"'s terminal.

4. The system for providing an outgoing call log report according to claim 3, wherein the interface server calculates a call duration associated with each of the plurality of calls from the subscriber'"'"'s terminal;

and

wherein the plurality of outgoing call log data stored by the outgoing call log database further comprises the call duration for each of the plurality of calls.

5. The system for providing an outgoing call log report according to claim 1, wherein the directory database is included in the PSTN.

6. The system for providing an outgoing call log report according to claim 1, wherein the second data network comprises the Internet.

7. The system for providing an outgoing call log report according to claim 1, wherein the personal database is populated with additional information, corresponding to at least a portion of the plurality of call data, via the web client.

8. The system for providing an outgoing call log report according to claim 7, wherein the additional information stored in the personal database comprises a name associated with each of the plurality of call data.

9. The system for providing an outgoing call log report according to claim 8, wherein the additional information stored in the personal database further comprises comments associated with each of the plurality of call data.

10. The system for providing an outgoing call log report according to claim 1, wherein the interface server obtains the additional information from the directory database only when the additional information corresponding to the call data is not available in the personal database.

11. The system for providing an outgoing call log report according to claim 1, wherein the interface server obtains the additional information from the personal database only when the additional information corresponding to the call data is not available in the directory database.

12. The system for providing an outgoing call log report according to claim 1, wherein additional information is automatically stored in the personal database when the call data corresponding to the additional information is received by the interface server more than once, based on calls from the subscriber terminal.

13. A method for providing outgoing call data associated with a call from a subscriber terminal to a called party, the outgoing call data being provided over a plurality of networks to the subscriber at a graphical user interface, the method comprising:

storing the outgoing call data in a outgoing call log database in response to the call from the subscriber terminal;

receiving a query from the subscriber via at least one of the plurality of networks;

retrieving the outgoing call data from the outgoing call log database in response to the query; and

transmitting the outgoing call data to the subscriber via at least two of the plurality of networks.

14. The method of claim 13, further comprising initially launching an AIN trigger when the call from the subscriber terminal is placed, wherein the storing of the outgoing call data is initiated in response to the AIN trigger.

15. The method of claim 14, further comprising determining whether the subscriber has activated a service for providing the outgoing call data.

16. The method of claim 14, wherein the storing further comprises:

obtaining, at a service control point, called party data from a service switching point, the called party data comprising at least a directory number associated with the called party;

transmitting the called party data from the service control point to a server via a GDI client;

obtaining additional information associated with the called party data from a directory database, the additional information comprising at least a name associated with the directory number of the called party;

transmitting the called party data and the additional information from the server to the outgoing call log database; and

storing the called party and the additional information as the outgoing call data.

17. The method of claim 13, wherein at least one of the plurality of networks further comprises a packet switched data network.

18. The method of claim 17, wherein at least one of the packet switched data networks comprises the Internet.