Activity log for improved call efficiency
First Claim
1. A method of logging using information related to communication activity in an integrated broadband communication system, comprising the steps of:
- creating an activity log for a user'"'"'s system address that logs data associated with one of an incoming and outgoing communications of more than one type of media including telephone, text data, and multimedia video and audio, the logged data including the directory number of the incoming/outgoing communication and billing information associated therewith;
determining if there is said one of an incoming and outgoing communication for a user'"'"'s system address; and
creating a new record for said activity log if there is a said one of an incoming and outgoing communication, said new record comprising data associated with one of an incoming and outgoing communications including the directory number of the incoming/outgoing communication and billing information associated therewith.
1 Assignment
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Accused Products
Abstract
The present invention provides for an activity log which may include user proactive billing management for use in a broadband communications system that guarantees voice, data and video communication reliability and security to users for an integrated telephone, television and data network. The activity log and user proactive billing management may log incoming calls directory numbers (DNs) and outgoing call DNs in a database that may be provided at a central system location, such as the IP Central Station or at the system subscriber'"'"'s customer premises equipment. The activity log may also log incoming and outgoing email interactive sessions (e.g., instant message (IM) email) and log multimedia video and audio calls. According to a variation of the invention, the user may access the activity log(s) and identify any communication the cost of which should be billed to a different party. The activity log may also be sorted based on user preferences and set to direct calls to low cost alternatives.
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Citations
7 Claims
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1. A method of logging using information related to communication activity in an integrated broadband communication system, comprising the steps of:
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creating an activity log for a user'"'"'s system address that logs data associated with one of an incoming and outgoing communications of more than one type of media including telephone, text data, and multimedia video and audio, the logged data including the directory number of the incoming/outgoing communication and billing information associated therewith;
determining if there is said one of an incoming and outgoing communication for a user'"'"'s system address; and
creating a new record for said activity log if there is a said one of an incoming and outgoing communication, said new record comprising data associated with one of an incoming and outgoing communications including the directory number of the incoming/outgoing communication and billing information associated therewith. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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Specification