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Methods and apparatus for facilitating the interaction between multiple telephone and computer users

  • US 6,920,213 B2
  • Filed: 03/20/2001
  • Issued: 07/19/2005
  • Est. Priority Date: 09/15/2000
  • Status: Expired due to Fees
First Claim
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1. A method of providing a communications service in a system including a calling party, a first receiving party having a first computer and a first telephone device, and a second receiving party having a second computer and a second telephone device, the method comprising:

  • setting a hook flash mid-call trigger on a telephone line at a telephone switch, said telephone line being coupled to said first telephone device and being a telephone over which said calling party can communicate with said first receiving party;

    detecting, using said hook flash mid-call trigger, a hook flash;

    in response to detecting a hook flash, transmitting call related data, at least some of which was previously provided to the first computer, to the second computer; and

    establishing a voice connection between the calling party and the second telephone device.

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