Method and system for service-enablement gateway and its service portal

• US 6,920,615 B1
• Filed: 05/30/2001
• Issued: 07/19/2005
• Est. Priority Date: 11/29/2000
• Status: Expired due to Term

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Verizon Corporate Services Group Incorporated (Verizon Communications Inc.)
• Inventors: Dolecki, Myron C., Campbell, Bruce S., Strauss, Burton M. III
• Primary Examiner(s): Cabeca, John
• Assistant Examiner(s): Vu, Kieu D.
• Application Number:
  US09/870,084
• Time in Patent Office: 1,511 Days
• Field of Search: 345/733, 345/741, 345/742, 345/744, 709/203, 709/311, 715/733, 715/741, 715/742, 715/744, 715/968, 713/200, 713/202, 705/76
• US Class Current: 715/742
• CPC Class Codes: G06F 21/32 using biometric data, e.g. fingerprints, iris scans or voiceprints
• CPC Class Codes: G06F 21/34 involving the use of external additional devices, e.g. dongles or smart cards
• CPC Class Codes: G06F 2221/2141 Access rights, e.g. capability lists, access control lists, access tables, access matrices
• CPC Class Codes: G06Q 20/3674 involving authentication
• CPC Class Codes: G06Q 30/04 Billing or invoicing
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: H04L 69/32 Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
• CPC Class Codes: H04L 69/323 in the physical layer [OSI layer 1]
• CPC Class Codes: H04L 69/325 in the network layer [OSI layer 3], e.g. X.25 H04L69/16 takes precedence
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]

Abstract

A method and system for dynamic service support is presented. A portal-page service and an interface bundle are installed at the gateway. A customer service at the gateway, based on the interface bundle, is installed at the gateway. The portal-page service searches for the customer service and generates a user interface for the customer service based on the customer service. The portal-page service generates a portal-page based on the user interface and the portal page service.

Claims

1. A method for dynamic service support comprising:

installing a portal-page service at a gateway;

installing an interface bundle at the gateway;

installing a customer service at the gateway, the customer service being based on the interface bundle;

searching, by the portal-page service installed at the gateway, for the customer service installed at the gateway;

generating, by the portal-page service installed at the gateway, a user interface for the customer service installed at the gateway identified as a result of the searching based on the customer service installed at the gateway identified as a result of the searching; and

generating, by the portal-page service installed at the gateway, a portal-page for the customer service installed at the gateway identified as a result of the searching based on the user interface generated for the customer service installed at the gateway identified as a result of the searching and the portal-page service installed at the gateway.

2. The method for dynamic service support according to claim 1 and further comprising:

displaying the portal-page on a client device; and

displaying the user interface on the portal page.

3. The method for dynamic service support according to claim 1, wherein the interface bundle comprises an application programmer interface bundle.

4. The method for dynamic service support according to claim 1, wherein generating the user interface comprises indirectly invoking a function associated with the consumer service.

5. The method for dynamic service support according to claim 1, wherein the searching comprises querying the interface bundle.

6. The method for dynamic service support according to claim 1 and further comprising:

generating a message in response to activation of the user interface;

receiving, at the portal-page service, the message;

determining the customer service, a function and at least one parameter associated with the message; and

initiating the function at the customer service using the parameters.

7. The method for dynamic service support according to claim 1, wherein generating the user interface comprises:

searching for a portal controller associated with a user;

retrieving a user identity from the portal controller based on the user; and

customizing the user interface based on the user identity.

8. The method for dynamic service support according to claim 7 and further comprising invoking functionality associated with the user interface based on the user identity.

9. A system for dynamic service support comprising logic stored on storage, the logic operable to:

install a portal-page service at a gateway;

install an interface bundle at the gateway;

install a customer service at the gateway, the customer service being based on the interface bundle;

search, by the portal-page service installed at the gateway, for the customer service installed at the gateway;

generate, by the portal-page service installed at the gateway, a user interface for the customer service installed at the gateway identified as a result of the searching based on the customer service installed at the gateway identified as a result of the searching; and

generate, by the portal-page service installed at the gateway, a portal-page for the customer service installed at the gateway identified as a result of the searching based on the user interface generated for the customer service installed at the gateway identified as a result of the searching and the portal-page service installed at the gateway.

10. The system for dynamic service support according to claim 9, wherein the logic is further operable to:

display the portal-page on a client device; and

display the user interface on the portal page.

11. The system for dynamic service support according to claim 9, wherein the interface bundle comprises an application programmer interface bundle.

12. The system for dynamic service support according to claim 9, wherein the logic is further operable to indirectly invoke a function associated with the consumer service.

13. The system for dynamic service support according to claim 9, wherein the logic is further operable to query the interface bundle.

14. The system for dynamic service support according to claim 9, wherein the logic is further operable to:

generate a message in response to activation of the user interface;

receive, at the portal-page service, the message;

determine the customer service, a function and at least one parameter associated with the message; and

initiate the function at the customer service using the parameters.

15. The system for dynamic service support according to claim 9, wherein the logic is further operable to:

search for a portal controller associated with a user;

retrieve a user identity from the portal controller based on the user; and

customize the user interface based on the user identity.

16. The system for dynamic service support according to claim 15, wherein the logic is further operable to invoke functionality associated with the user interface based on the user identity.