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Methods and apparatus for conversational name dialing systems

  • US 6,925,154 B2
  • Filed: 05/03/2002
  • Issued: 08/02/2005
  • Est. Priority Date: 05/04/2001
  • Status: Expired due to Term
First Claim
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1. An automated method of conversational name dialing, the method comprising the steps of:

  • analyzing an input from a user, wherein the input comprises information directed to identifying an intended recipient of a telephone call from the user;

    identifying at least one candidate for the intended recipient, in response to the input, wherein the at least one candidate represents at least one potential match between the intended recipient and a predetermined vocabulary;

    determining a confidence measure indicative of a likelihood that the at least one candidate is the intended recipient; and

    prompting the user for additional information to increase the likelihood that the at least one candidate is the intended recipient, wherein a prompt type is selectable from a group comprising two or more prompt types, each prompt type obtaining a specified type of additional information from the user, and selected in accordance with the determined confidence measure.

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