System and method of billing a predetermined telephone line for service utilized by a calling party

• US 6,925,159 B1
• Filed: 02/25/2000
• Issued: 08/02/2005
• Est. Priority Date: 02/26/1999
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Technology Corporation Miami Lakes FLA US
• Inventors: Brand, Joel, Varney, Douglas William, Blackburn, Connie
• Primary Examiner(s): TRAN, QUOC DUC
• Application Number:
  US09/512,838
• Time in Patent Office: 1,985 Days
• Field of Search: 379/70, 379/74, 379/79, 379/111, 379/112.01, 379/114.01, 379/114.03, 379/114.05, 379/114.21, 379/114.26, 379/114.27, 379/114.28, 379/127.03, 379/133, 379/201.01, 379/201.02, 379/207.02, 379/210.01, 379/212.01
• US Class Current: 379/114.05
• CPC Class Codes: H04M 15/09 Third party charged communications
• CPC Class Codes: H04M 15/90 using Intelligent Networks [IN] or Advanced Intelligent Networks [AIN]
• CPC Class Codes: H04M 2215/016 Billing using Intelligent Networks [IN] or Advanced Intelligent Networks [AIN]
• CPC Class Codes: H04M 2215/66 Third party billing, i.e. third party can also be the predetermined telephone line of the caller if he is calling from another telephone set
• CPC Class Codes: H04M 3/58 Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party substation line holding circuits H04M1/80
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking

Abstract

A billing system and method automatically charges a call to a predetermined telephone line wherein the call is placed by a calling part through a service. This service is any one or combination of a voice mail system, a call forwarding system, and the like. Preferably, this billing system and method also automatically charges the call to a predetermined telephone line even when the calling party places the call from a remote location. The billing system and method preferably includes a signal control point coupled to the calling party, the predetermined telephone line, and the service. Preferably, the signal control point is configured to implement the billing system and method such that the call placed by the calling party through the service is billed to the predetermined telephone line. A terminating attempt trigger within a switch associated with predetermined telephone line preferably directs this switch to record a duration of the call and a particular feature utilized for the call. As a result, this switch associated with the predetermined telephone line stores both the call duration and the particular feature associated with the call in a single record. Accordingly, the billing system and method does not need to perform additional steps or add further complexity to obtain both the call duration and the particular feature associated with the call. Further, the calling party is preferably capable of selecting the predetermined telephone line which serves as a telephone line to be billed.

Claims

1. A billing system for automatically charging a call to a predetermined telephone line, the billing system comprising:

a. a service configured to receive an incoming call from a calling party and to initiate an outgoing call to a called party;

b. a switch coupled to the predetermined telephone line configured to store billing information in response to a triggering event; and

c. a control point coupled to the service, the calling party, and the switch wherein the control point is configured to activate the triggering event in response to receiving an appropriate signal from the service and to transfer the incoming call from the service to the called party such that the calling party and the called party are connected thereby forming the outgoing call, wherein the billing information corresponding to the outgoing call is stored in the switch and the stored billing information is used to charge the predetermined telephone line.

2. The billing system according to claim 1 wherein the service is a voice messaging system.

3. The billing system according to claim 1 further comprising an additional switch coupled to the control point configured to transfer the call from the service to the called party wherein the calling party and the called party are connected and the service is disconnected.

4. The billing system according to claim 1 wherein the predetermined telephone line is set as a specific telephone line by the calling party.

5. The billing system according to claim 1 wherein the control point activates the triggering event in response to the service initiating the outgoing call to the called party.

6. The billing system according to claim 1 wherein the switch is configured to transfer the call from the service to the called party wherein the calling party and the called party are connected and the service is disconnected.

7. The billing system according to claim 1 wherein the stored billing information includes a call duration of the new call and a particular feature utilized during the new call.

8. The billing system according to claim 1 wherein the calling party is not at the predetermined telephone line.

9. The billing system according to claim 1 wherein the calling party is the predetermined telephone line.

10. A method of billing a call to a predetermined telephone line wherein a user initiates the call from a calling party to a called party through a service, comprising the following steps:

a. configuring a service to receive an incoming call from a calling party and to initiate an outgoing call to a called party;

b. configuring a switch to store billing information in response to a triggering event; and

c. configuring a control point to activate the triggering event in response to receiving an appropriate signal from the service and to transfer the incoming call from the service to the called party such that the calling party and the called party are connected thereby forming the outgoing call, wherein the billing information corresponding to the outgoing call is stored in the switch and the stored billing information is used to charge the predetermined telephone line.

11. The method according to claim 10 further comprising activating a terminating attempt trigger in the switch associated with the predetermined telephone line.

12. The method according to claim 11 wherein storing billing information on the switch is in response to activating the terminating attempt trigger.

13. The method according to claim 12 wherein the stored billing information includes a call duration of the new call and a particular feature utilized during the new call.

14. The method according to claim 10 further comprising setting a telephone line as the predetermined telephone line.

15. The method according to claim 10 wherein the calling party is not at the predetermined telephone line.

16. The method according to claim 10 wherein the calling party is the predetermined telephone line.

17. A method of billing a call to a predetermined telephone line wherein a user initiates the call through a service from a calling party to a called party, comprising the following steps:

a. receiving an incoming call from the calling party by the service;

b. sending a signal from the service to a control point;

c. activating a triggering event in a switch associated with the predetermined telephone line by the control point in response to receiving the signal from the service;

d. transferring the incoming call from the service to the called party such that the calling party and the called party are connected, thereby forming an outgoing call; and

e. storing billing information corresponding to the outgoing call in the switch, wherein the billing information is used to charge the predetermined telephone line.

18. The method according to claim 17 further comprising temporarily connecting the incoming call to the predetermined telephone.

19. The method according to claim 18 further comprising the following steps:

a. terminating the incoming call to the predetermined telephone line; and

b. automatically querying the control point via a terminating attempt trigger located within the switch associated with the predetermined telephone line in response to terminating the incoming call to the predetermined telephone line.

20. The method according to claim 19 wherein storing the billing information related to the outgoing call on the switch is in response to querying the control point.

21. The method according to claim 20 wherein the stored billing information includes a call duration of the outgoing call and a particular feature utilized during the outgoing call.

22. The method according to claim 17 wherein the calling party is not at the predetermined telephone line.

23. The method according to claim 17 wherein the calling party is the predetermined telephone line.