Method and remote answering machine controller for programmable control based upon message importance

• US 6,940,955 B1
• Filed: 04/11/2000
• Issued: 09/06/2005
• Est. Priority Date: 04/11/2000
• Status: Expired due to Fees

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Williams, Robert Russell, Jones, Steven Paul
• Primary Examiner(s): Tsang, Fan
• Assistant Examiner(s): Gauthier, Gerald
• Application Number:
  US09/547,597
• Time in Patent Office: 1,974 Days
• Field of Search: 379/67.1, 379/68, 379/70, 379/71, 379/76, 379/82, 379/69, 379/88.11, 379/372, 379/373.05, 379/88.22, 379/88.23, 379/88.24, 379/88.26, 455/413
• US Class Current: 379/88.23
• CPC Class Codes: H04M 1/652 Means for playing back the recorded messages by remote control over a telephone line H04M1/658 takes precedence

Abstract

A method, remote answering machine controller and computer program product are provided for programmable control based upon message importance. Responsive to an incoming call being received, checking a current message priority is performed. Responsive to the identified current message priority, the incoming call is answered after a dynamically programmable number of incoming rings. Then a recorded message is delivered and a caller is prompted for selected priority. The caller selected priority is identified and stored with an incoming message for the incoming call. When the owner of the remote answering machine calls to collect messages, a current highest priority of the current messages is announced. The highest priority message of the current messages is played back first. Then the owner is prompted to continue with message play back.

Claims

1. A method for implementing programmable control based upon message importance in a telephone answering machine including an answering machine controller, said method performed by said answering machine controller comprising the steps of:

receiving an incoming call;

checking a current message priority;

responsive to said identified current message priority, answering said incoming call after a dynamically programmable number of incoming rings determined by said identified current message priority;

delivering a recorded message;

prompting for a caller selected priority;

identifying said caller selected priority; and

storing said identified caller selected priority with an incoming message for said incoming call;

responsive to delivering said recorded message, identifying an owner interrupt;

announcing a current highest priority level; and

playing back a highest priority message;

checking for another message having a priority level of said current highest priority message played back; and

responsive to identifying another message having a priority level of said current highest priority message played back, announcing a current highest priority level; and

prompting for a selection to continue.

2. A method for implementing programmable control based upon message importance as recited in claim 1 includes the steps of responsive to falling to identify another message having a priority level of said current highest priority message played back, resetting a flag for said current highest priority.

3. A method for implementing programmable control based upon message importance as recited in claim 2 includes the steps of announcing a current highest priority level;

and prompting for a selection to continue.

4. A method for implementing programmable control based upon message importance as recited in claim 1 includes the steps responsive to playing back a highest priority message, prompting for an erase or keep selection for said message played back.

5. A method for implementing programmable control based upon message importance as recited in claim 1 wherein the step of identifying said caller selected priority includes the steps of identifying a number entered by said caller pushing one of multiple telephone buttons on a telephone.

6. A method for implementing programmable control based upon message importance as recited in claim 1 wherein the step of prompting for a caller selected priority includes the step of prompting said caller to enter a one for an emergency message.

7. A method for implementing programmable control based upon message importance as recited in claim 1 wherein the step of prompting for said caller selected priority includes the steps of prompting said caller to enter a two for an urgent message;

prompting said caller to enter a three for an important message; and

prompting said caller to enter a four for an informational message.

8. A method for implementing programmable control based upon message importance as recited in claim 1 wherein the step of answering said incoming call after a dynamically programmable number of incoming rings includes the steps of identifying a current highest priority of current messages and answering said incoming call after said dynamically programmable number of incoming rings, said dynamically programmable number corresponding to said current highest priority.

9. A computer program product for implementing programmable control based upon message importance in a telephone answering machine including an answering machine controller, said computer program product including a plurality of computer executable instructions stored on a computer readable medium, wherein said instructions, when executed by said answering machine controller, cause said answering machine controller to perform the steps of:

receiving an incoming call;

checking a current message priority;

answering said incoming call after a dynamically programmable number of incoming rings determined by said identified current message priority including checking for a current highest priority of each said caller selected priority to set said current message priority and answering said incoming call after a number of incoming rings corresponding to said current message priority;

delivering a recorded message;

prompting for a caller selected priority;

identifying said caller selected priority; and

storing said identified caller selected priority with an incoming message for said incoming call.

10. A computer program product for implementing programmable control based upon message importance as recited in claim 9 further includes the steps of identifying an owner interrupt responsive to delivering said recorded message.

11. A computer program product for implementing programmable control based upon message importance as recited in claim 10 further includes the steps of playing back a highest priority message.

12. A computer program product for implementing programmable control based upon message importance as recited in claim 9 wherein the step of prompting for a caller selected priority further includes the steps of prompting said caller to enter a one for an emergency message;

and prompting said caller to enter a four for an informational message.