Providing a network communication status description based on user characteristics
First Claim
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1. A method of providing information based on a user'"'"'s technical proficiency, the method comprising:
- receiving data related to the user'"'"'s technical proficiency;
selecting a message from a plurality of messages based upon the received data related to the user'"'"'s technical proficiency, wherein the plurality of messages include a first message that corresponds to a first level of technical proficiency and a second message that corresponds to a second level of technical proficiency; and
providing the selected message.
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Abstract
Methods and systems for providing a network communication status description based on user characteristics. The techniques receive a status indication from a first networked computer in response to a user'"'"'s request for information and determine one or more characteristics of the user who issued the request. The techniques provide a status description based on the status indication and the determined characteristics of the user (e.g., a preferred language).
17 Citations
31 Claims
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1. A method of providing information based on a user'"'"'s technical proficiency, the method comprising:
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receiving data related to the user'"'"'s technical proficiency;
selecting a message from a plurality of messages based upon the received data related to the user'"'"'s technical proficiency, wherein the plurality of messages include a first message that corresponds to a first level of technical proficiency and a second message that corresponds to a second level of technical proficiency; and
providing the selected message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 21, 22, 23, 29)
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12. An apparatus for providing a message based on a user'"'"'s technical proficiency comprising:
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a data receiver arranged and structured so as to receive data related to the user'"'"'s technical proficiency;
a data store arranged and structured so as to store a plurality of messages wherein the plurality of messages include a first message that corresponds to a first level of technical proficiency and a second message that corresponds to a second level of technical proficiency; and
a first computer that selects a message from the plurality of messages and provides the selected message. - View Dependent Claims (13, 14, 16, 24, 25, 26, 27, 28, 30)
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15. An apparatus for providing a message based on a user'"'"'s technical proficiency, the apparatus comprising:
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means for receiving an indicator;
means for receiving data relating to the user'"'"'s technical proficiency;
means for selecting a message from a database storing a plurality of messages wherein the selecting is based on the received indicator and the received data relating to the user'"'"'s technical proficiency, wherein the plurality of messages include a first message that corresponds to a first level of technical proficiency and a second message that corresponds to a second level of technical proficiency; and
means for providing the selected message to a computer. - View Dependent Claims (17, 18, 19, 20, 31)
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Specification