Treatments in a distributed communications system
First Claim
Patent Images
1. An apparatus for receiving treatments corresponding to a calling party'"'"'s unsuccessful attempt to complete a communication session, comprising:
- means for attempting to initiate a communication session from a calling party'"'"'s communication device to a called party'"'"'s communication device across a packet based network;
means for receiving a packet based indication that the attempted communication session was not completed; and
receiving means for receiving at the calling party'"'"'s communication device a packet based message providing an indication of a treatment corresponding to the attempted communication session, wherein said message is presented to the calling party through the calling party'"'"'s communication device.
8 Assignments
0 Petitions
Accused Products
Abstract
An apparatus for providing treatments to a calling party in a distributed communications system. When a calling party unsuccessfully completes a communications session, the apparatus sends a message to the calling party'"'"'s communication device. The message includes an indication of why the call was not successfully completed along with a corresponding multimedia message or an address for accessing the message.
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Citations
60 Claims
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1. An apparatus for receiving treatments corresponding to a calling party'"'"'s unsuccessful attempt to complete a communication session, comprising:
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means for attempting to initiate a communication session from a calling party'"'"'s communication device to a called party'"'"'s communication device across a packet based network; means for receiving a packet based indication that the attempted communication session was not completed; and receiving means for receiving at the calling party'"'"'s communication device a packet based message providing an indication of a treatment corresponding to the attempted communication session, wherein said message is presented to the calling party through the calling party'"'"'s communication device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An apparatus for providing treatments corresponding to a calling party'"'"'s unsuccessful attempt to complete a communication session, comprising:
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means for receiving an attempt to initiate a communication session from a calling party'"'"'s communication device to a called party'"'"'s communication device; means for providing a packet based indication that the attempted communication session was not completed; and providing means for providing at the calling party'"'"'s communication device a packet based message providing an indication of a treatment corresponding to the attempted communication session; wherein said message is presented to the calling party through the calling party'"'"'s communication device. - View Dependent Claims (11, 12, 13, 14, 15)
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16. A system for receiving treatments corresponding to a calling party'"'"'s unsuccessful attempt to complete a communication session to a called party, comprising:
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a calling party'"'"'s communication device; a called party'"'"'s communication device including customer premises equipment for the called party; a network for interfacing the calling party'"'"'s communication device with the called party'"'"'s communication device; and an apparatus interfaced with the calling party'"'"'s communication device, the apparatus including; means for attempting to initiate a communication session from the calling party'"'"'s communication device to the called party'"'"'s communication device; means for receiving a packet based indication that the attempted communication session was not completed; and receiving means for receiving at the calling party'"'"'s communication device a packet based message providing an indication of a treatment corresponding to the attempted communication session. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24)
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25. A system for providing treatments corresponding to a calling party'"'"'s unsuccessful attempt to complete a communication session, comprising:
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a calling party'"'"'s communication device; a called party'"'"'s communication device; a packet based network for interfacing the calling party'"'"'s communication device with the called party'"'"'s communication device; and an apparatus interfaced with the called party'"'"'s communication device, the apparatus including; means for receiving an attempt to initiate a communication session from the calling party'"'"'s communication device to the called party'"'"'s communication device over the packet based network; means for providing a packet based indication that the attempted communication session was not completed; and providing means for providing at the calling party'"'"'s communication device a packet based message providing an indication of a treatment corresponding to the attempted communication session, wherein said message is presented to the calling party through the calling party'"'"'s communication device. - View Dependent Claims (26, 27, 28, 29, 30)
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31. A method for receiving treatments corresponding to a calling party'"'"'s unsuccessful attempt to complete a communication session, comprising the steps of:
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attempting to initiate a communication session from a calling party'"'"'s communication device to a called party'"'"'s communication device; receiving a packet based indication that the attempted communication session was not completed; and receiving at the calling party'"'"'s communication device a packet based message providing an indication of a treatment corresponding to the attempted communication session. - View Dependent Claims (32, 33, 34, 35, 36, 37, 38, 39)
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40. A method for providing treatments corresponding to a calling party'"'"'s unsuccessful attempt to complete a communication session over a packet network, comprising the steps of:
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receiving an attempt to initiate a communication session from a calling party'"'"'s communication device to a called party'"'"'s communication device; providing a packet based indication that the attempted communication session was not completed; and providing at the calling party'"'"'s communication device a packet based message providing an indication of a treatment corresponding to the attempted communication session, wherein said message is presented to the calling party trough the calling party'"'"'s communication device. - View Dependent Claims (41, 42, 43, 44, 45)
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46. A computer program product, comprising:
a computer readable medium containing instructions for controlling a computer system to perform a method, the method including; attempting to initiate a communication session from a calling party'"'"'s communication device to a called party'"'"'s communication device; receiving a packet based indication that the attempted communication session was not completed; and receiving at the calling party'"'"'s communication device a packet based message providing an indication of a treatment corresponding to the attempted communication session, wherein said packet based message is presented to the calling party. - View Dependent Claims (47, 48, 49, 50, 51, 52, 53, 54)
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55. A computer program product, comprising:
a computer readable medium containing instructions for controlling a computer system to perform a method, the method including; receiving an attempt to initiate a communication session from a calling party'"'"'s communication device to a called party'"'"'s communication device; providing a packet based indication that the attempted communication session was not completed; and providing at the calling party'"'"'s communication device, and particularly at a phone of the calling party'"'"'s communication device, a packet based message providing an indication of a treatment corresponding to the attempted communication session. - View Dependent Claims (56, 57, 58, 59, 60)
Specification