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Method and apparatus for managing dig alerts in a network system

  • US 6,958,690 B1
  • Filed: 06/10/2003
  • Issued: 10/25/2005
  • Est. Priority Date: 06/10/2003
  • Status: Expired due to Fees
First Claim
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1. A method for automatically managing ticket alerts to prevent damaging of underground facilities, comprising:

  • receiving said ticket alerts from various sources, wherein said ticket alerts comprise a notification of underground excavation;

    automatically processing each said ticket alert at a network center solely using a GFI ticket manager application system;

    wherein said processing includes checking the ticket alerts for a dig location, automatically closing the ticket alerts if the dig location is not touching a cable buffer, and forwarding the ticket alerts to a technician responsible for the ticket alert if the dig location is touching the cable buffer.

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