Management interface between a core telecommunication system and a local service provider
First Claim
1. A method for interfacing with a core telecommunication system and a local service provider, the method comprising the steps of:
- interfacing with a core telecommunication system for handling core telecommunication service request data received from the core telecommunication system, wherein the core telecommunication system is configured to provide telecommunication services outside of a service area that is local to customers;
translating the core telecommunication service request data to a predetermined protocol;
interfacing with a local service provider for handling local service provider service request data received from the local service provider, wherein the local service provider provides local telephone service to the customers;
translating the local service provider data to the predetermined protocol;
communicating the core telecommunication system data with the local service provider;
communicating the local service provider service request data with the core telecommunication system; and
automatically managing a transfer of service request data between at least one core telecommunication system and at least one local service provider wherein the management is accomplished using a knowledge base, wherein the managing the transfer of service request data between the core telecommunication system and local service provider further comprises the step of logging the service request data upon receipt.
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Accused Products
Abstract
A system, method and article of manufacture are provided for interfacing with a core telecommunication system and a local service provider. First, a core telecommunication system is interfaced for handling core telecommunication system requests and responses received from the core telecommunication system and translated to a predetermined protocol. Similarly, a local service provider is interfaced for handling local service provider requests and responses received from the local service provider. The local service provider requests and responses are also translated to the predetermined protocol. In use, the core telecommunication system requests and responses are communicated with the local service provider and the local service provider requests and responses are communicated with the core telecommunication system for management purposes.
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Citations
29 Claims
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1. A method for interfacing with a core telecommunication system and a local service provider, the method comprising the steps of:
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interfacing with a core telecommunication system for handling core telecommunication service request data received from the core telecommunication system, wherein the core telecommunication system is configured to provide telecommunication services outside of a service area that is local to customers;
translating the core telecommunication service request data to a predetermined protocol;
interfacing with a local service provider for handling local service provider service request data received from the local service provider, wherein the local service provider provides local telephone service to the customers;
translating the local service provider data to the predetermined protocol;
communicating the core telecommunication system data with the local service provider;
communicating the local service provider service request data with the core telecommunication system; and
automatically managing a transfer of service request data between at least one core telecommunication system and at least one local service provider wherein the management is accomplished using a knowledge base, wherein the managing the transfer of service request data between the core telecommunication system and local service provider further comprises the step of logging the service request data upon receipt. - View Dependent Claims (2, 3, 4, 5, 6, 26)
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7. A communications interface for interfacing with a core telecommunication system and a local service provider, comprising:
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a request processor for interfacing with a core telecommunication system for handling core telecommunication service request data received from the core telecommunication system, wherein the core telecommunication system is configured to provide telecommunication services outside of a service area that is local to customers;
a first translator, connected to the request processor, for translating the core telecommunication service request data to a predetermined protocol;
a command processor interfacing with a local service provider for handling local service provider service request data received from the local service provider wherein the local service provider provides local telephone service to the customers;
a second translator, connected to the command processor, translating the local service provider service request data to the predetermined protocol; and
a controller, interconnecting the request and the command processor, for automatically managing a transfer of service request data between at least one core telecommunication system and at least one local service provider wherein the management is accomplished using a knowledge base, wherein the controller further comprises a storage medium for logging the service request data upon receipt. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14, 27)
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15. A system for interfacing with a core telecommunication system and a local service provider comprising:
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logic that interfaces with a core telecommunication system for handling core telecommunication system requests and responses received from the core telecommunication system, wherein the core telecommunication system is configured to provide telecommunication services outside of a service area that is local to customers;
logic that translates the core telecommunication system requests and responses to a predetermined protocol;
logic that interfaces with a local service provider for handling local service provider requests and responses received from the local service provider, wherein the local service provider provides local telephone service to the customers;
logic that translates the local service provider requests and responses to the predetermined protocol;
logic that communicates the core telecommunication system requests and responses with the local service provider;
logic that communicates the local service provider requests and responses with the core telecommunication system; and
logic that automatically managing a transfer of service request data between at least one core telecommunication system and at least one local service provider wherein the management is accomplished using a knowledge base, wherein the requests and responses are logged upon receipt. - View Dependent Claims (16, 17, 18, 19, 28)
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20. A computer program embodied on a computer readable medium for interfacing with a core telecommunication system and a local service provider comprising:
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a code segment that interfaces with a core telecommunication system for handling core telecommunication system requests and responses received from the core telecommunication system, wherein the core telecommunication system is configured to provide telecommunication services outside of a service area that is local to customers;
a code segment that translates the core telecommunication system requests and responses to a predetermined protocol;
a code segment that interfaces with a local service provider for handling local service provider requests and responses received from the local service provider, wherein the local service provider provides local telephone service to the customers;
a code segment that translates the local service provider requests and responses to the predetermined protocol;
a code segment that communicates the core telecommunication system requests and responses with the local service provider;
a code segment that communicates the local service provider requests and responses with the core telecommunication system; and
a code that automatically managing a transfer of service request data between at least one core telecommunication system and at least one local service provider wherein the management is accomplished using a knowledge base, wherein the requests and responses are logged upon receipt. - View Dependent Claims (21, 22, 23, 24, 29)
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25. An article of manufacture for providing a management interface between a core telecommunication system and a local service provider, the article of manufacture comprising a computer readable medium having management interface instructions comprising:
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interfacing with a core telecommunication system for handling core telecommunication service request data received from the core telecommunication system, wherein the core telecommunication system is configured to provide telecommunication services outside of a service area that is local to customers;
translating the core telecommunication service request data to a predetermined protocol;
interfacing with a local service provider for handling local service provider service request data received from the local service provider, wherein the local service provider provides local telephone service to the customers;
translating the local service provider service request data to the predetermined protocol, wherein the step of translating the local service provider data comprising translating from a plurality of protocols comprising at least one of EDI, CORBA, EDI, customized SMTP, CMIP;
ASCII/TLV, mechanized specification, HTTP/HTML, and terminals specifications;
communicating the core telecommunication system service request data with the local service provider;
communicating the local service provider service request data with the core telecommunication system; and
automatically managing a transfer of service request data between at least one core telecommunication system and at least one local service provider wherein the management is accomplished using a knowledge base.
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Specification