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Remote maintenance system

  • US 6,963,786 B2
  • Filed: 11/20/2001
  • Issued: 11/08/2005
  • Est. Priority Date: 07/31/1996
  • Status: Expired due to Term
First Claim
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1. A remote maintenance system for industrial equipment installed at a remote location, said system comprising:

  • a database system which is connected to an internet and which stores maintenance information relating to the industrial equipment, wherein the maintenance information includes both status information relating to the industrial equipment and response information which is associated with the status information and which is used for handling a problem associated with the industrial equipment, as defined by the status information; and

    a security system that allows a limited user of the industrial equipment to access the database system through the internet to derive the maintenance information for handling the problem associated with the industrial equipment.

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