System and method for voice recognition password reset
First Claim
1. A method of providing a user with a password, said method comprising:
- receiving a call from the user;
receiving one or more spoken words from the user;
authenticating the received words using a voice signature corresponding to the user;
resetting the password in response to authenticating the received words; and
delivering the password to the user in response to resetting the password.
3 Assignments
0 Petitions
Accused Products
Abstract
A system and method for providing a password to a user using voice recognition technology. The user'"'"'s voice signature is captured and stored in order to identify the user. When the user forgets or otherwise loses a password needed to log into a computer system, he telephones a password reset system. An identifier corresponding to the user is provided by the user by using the telephone keypad or voice commands. One or more random words are requested by the password reset system. The user responds by repeating the words into the telephone receiver. The received words are matched against the user'"'"'s stored voice signature to authenticate the user. If the user is authenticated, one or more desired passwords are provided to the user using a number of delivery mechanisms. If the user is not authenticated, the intrusion is logged to further maintain system security.
80 Citations
24 Claims
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1. A method of providing a user with a password, said method comprising:
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receiving a call from the user; receiving one or more spoken words from the user; authenticating the received words using a voice signature corresponding to the user; resetting the password in response to authenticating the received words; and delivering the password to the user in response to resetting the password. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. An information handling system comprising:
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one or more processors; a memory accessible by the processors; a telephone interface accessible by the processors; a nonvolatile storage device accessible by the processors; and a password reset tool for providing a user with a password, the password reset tool including; means for receiving a call from the user to the telephone interface; means for receiving an identifier corresponding to the user; means for receiving one or more spoken words from the user; means for retrieving a voice signature corresponding to the user from the nonvolatile storage device; means for authenticating the received words using a voice signature corresponding to the user; and means for delivering the password to the user in response to authenticating the user. - View Dependent Claims (11, 12, 13, 14)
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15. A computer program product for providing a user with a password, said me hod comprising:
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means for receiving a call from the user; means for receiving one or more spoken words from the user; means for authenticating the received words using a voice signature corresponding to the user; means for resetting the password in response to authenticating the received words; and means for delivering the password to the user in response to resetting the password. - View Dependent Claims (16, 17, 18, 19, 20, 21, 22, 23, 24)
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Specification