System and method of determining a knowledge management solution
First Claim
1. A tool for classifying an individual within an organization based on work pattern data obtained from the individual for use in providing an office space layout for the individual to facilitate knowledge management based on the classification of the work pattern data, comprising:
- an interface for obtaining work pattern data associated with the individual; and
a system for correlating the work pattern data from the individual with at least one work pattern comprising predefined characteristics so that the individual can be classified as a member of at least one work pattern group based on the correlation of the work pattern data from the individual to the predefined characteristics of at least one work pattern corresponding to at least one work pattern group;
Classifying the individual wherein work pattern data used to classify the individual within at least one work pattern group comprises (a) an amount of interaction by the individual with other individuals, (b) a degree to which work performed by the individual is focused, or (c) a degree to which work performed by the individual adheres to a defined procedure;
generating an office space layout wherein the office space layout for the individual comprises at least one of a workstation, a storage product, office furniture or office supply products selected according to the classification of the individual within the at least one work pattern group;
wherein the at least one work pattern group comprises a first group, a second group, a third group, a fourth group, a fifth group, and a sixth group;
wherein work characteristics associated with the first group include a tight work focus, highly protocoled work processes, and a low degree of interaction with other individuals in the work environment;
wherein work characteristics associated with the second group include a contextual work focus, moderately protocoled work processes, and a moderate degree of interaction with other individuals in the work environment;
wherein work characteristics associated with the third group include a wide work focus, logistics-oriented work processes, and a high degree of interaction with other individuals in the work environment;
wherein work characteristics associated with the fourth group include a wide work focus, highly variable work processes, and a high degree of interaction with other individuals in the work environment;
wherein work characteristics associated with the fifth group include a contextual work focus, moderately variable work processes, and a moderate degree of interaction with other individuals in the work environment;
wherein work characteristics associated with the sixth group include a tight work focus, well-defined work processes, and a low degree of interaction with other individuals in the work environment.
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Abstract
A diagnostic tool and method for defining a personal profile for an individual collects work pattern data associated with the individual, correlates the work pattern data with work pattern characteristics of a plurality of predefined work pattern groups, and identifies a personal profile for the individual based on the correlation, the personal profile including the classification of the individual as a member of one of the work pattern groups. Based on the personal profile, a knowledge management solution for the individual may be recommended, inclusive of knowledge products and services.
66 Citations
44 Claims
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1. A tool for classifying an individual within an organization based on work pattern data obtained from the individual for use in providing an office space layout for the individual to facilitate knowledge management based on the classification of the work pattern data, comprising:
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an interface for obtaining work pattern data associated with the individual; and a system for correlating the work pattern data from the individual with at least one work pattern comprising predefined characteristics so that the individual can be classified as a member of at least one work pattern group based on the correlation of the work pattern data from the individual to the predefined characteristics of at least one work pattern corresponding to at least one work pattern group; Classifying the individual wherein work pattern data used to classify the individual within at least one work pattern group comprises (a) an amount of interaction by the individual with other individuals, (b) a degree to which work performed by the individual is focused, or (c) a degree to which work performed by the individual adheres to a defined procedure; generating an office space layout wherein the office space layout for the individual comprises at least one of a workstation, a storage product, office furniture or office supply products selected according to the classification of the individual within the at least one work pattern group; wherein the at least one work pattern group comprises a first group, a second group, a third group, a fourth group, a fifth group, and a sixth group; wherein work characteristics associated with the first group include a tight work focus, highly protocoled work processes, and a low degree of interaction with other individuals in the work environment; wherein work characteristics associated with the second group include a contextual work focus, moderately protocoled work processes, and a moderate degree of interaction with other individuals in the work environment; wherein work characteristics associated with the third group include a wide work focus, logistics-oriented work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fourth group include a wide work focus, highly variable work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fifth group include a contextual work focus, moderately variable work processes, and a moderate degree of interaction with other individuals in the work environment; wherein work characteristics associated with the sixth group include a tight work focus, well-defined work processes, and a low degree of interaction with other individuals in the work environment. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for providing an office space layout for an individual in a work environment to facilitate knowledge management, comprising:
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a diagnostic tool; an interface coupled to the diagnostic tool for obtaining work pattern data associated with the individual; a plurality of work patterns; and a prescription tool; wherein the diagnostic tool provides a correlation of the work pattern data with at least one of the work patterns and defines a personal profile for the individual based on the correlation and wherein the prescription tool recommends the office space layout for the individual based on the personal profile, wherein the personal profile comprises at least one work pattern characteristic for the individual; wherein the plurality of work patterns correspond to at least a first group, a second group, a third group, a fourth group, a fifth group, and a sixth group; wherein work characteristics associated with the first group include a tight work focus, highly protocoled work processes, and a low degree of interaction with other individuals in the work environment; wherein work characteristics associated with the second group include a contextual work focus, moderately protocoled work processes, and a moderate degree of interaction with other individuals in the work environment; wherein work characteristics associated with the third group include a wide work focus, logistics-oriented work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fourth group include a wide work focus, highly variable work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fifth group include a contextual work focus, moderately variable work processes, and a moderate degree of interaction with other individuals in the work environment; wherein work characteristics associated with the sixth group include a tight work focus, well-defined work processes, and a low degree of interaction with other individuals in the work environment. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32)
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33. A method of classifying an individual in a work environment as a member of at least one of a plurality of work pattern groups corresponding to at least one of a plurality of work patterns based on work pattern data associated with the individual for use in organizational planning such as providing an office space layout for the individual to facilitate knowledge management in the work environment, using a database containing a plurality of work patterns accessible through a program operating on a computing device, the method comprising:
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measuring first work pattern data of the individual representative of a degree of interaction between the individual and other individuals in the work environment; measuring second work pattern data of the individual representative of a degree of focus associated with work performed by the individual in the work environment; measuring third work pattern data of the individual representative of a degree of protocol governing the work performed by the individual in the work environment; generating a correlation of first work pattern data and second work pattern data and third work pattern data of the individual with at least one of the plurality of work patterns contained in the database by operation of the program on the computing device; and classifying the individual as a member of at least one of the work pattern groups based on the correlation between work pattern data and at least one of the plurality of work patterns; generating an office space layout wherein the office space layout for the individual comprises at least one of a workstation, a storage product, office furniture or office supply products selected according to the classification of the individual within the at least one work pattern group; wherein the work pattern groups comprise a first group, a second group, a third group, a fourth group, a fifth group, and a sixth group; wherein work characteristics associated with the first group include a tight work focus, highly protocoled work processes, and a low degree of interaction with other individuals in the work environment; wherein work characteristics associated with the second group include a contextual work focus, moderately protocoled work processes, and a moderate degree of interaction with other individuals in the work environment; wherein work characteristics associated with the third group include a wide work focus, logistics-oriented work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fourth group include a wide work focus, highly variable work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fifth group include a contextual work focus, moderately variable work processes, and a moderate degree of interaction with other individuals in the work environment; wherein work characteristics associated with the sixth group include a tight work focus, well-defined work processes, and a low degree of interaction with other individuals in the work environment. - View Dependent Claims (34, 35, 36, 37)
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38. A computer-based method of classifying an individual in a work environment as a member of at least one of a plurality of work pattern groups comprising a first group, a second group, a third group, a fourth group, a fifth group, and a sixth group, using a database of predefined work characteristics accessible through a program operating on a computing device, for use in organizational planning involving the individual within the work environment, the method comprising:
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obtaining data representative of a work characteristic of the individual associated with performance of work by the individual; using the program to generate a correlation of the data obtained from the individual with the database of work characteristics accessible on the computing device; and identifying the individual as a member of at least one of the plurality of work pattern groups based on the correlation of the work characteristic for the individual; wherein work characteristics associated with the first group include a tight work focus, highly protocoled work processes, and a low degree of interaction with other individuals in the work environment; wherein work characteristics associated with the second group include a contextual work focus, moderately protocoled work processes, and a moderate degree of interaction with other individuals in the work environment; wherein work characteristics associated with the third group include a wide work focus, logistics-oriented work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fourth group include a wide work focus, highly variable work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fifth group include a contextual work focus, moderately variable work processes, and a moderate degree of interaction with other individuals in the work environment; and wherein work characteristics associated with the sixth group include a tight work focus, well-defined work processes, and a low degree of interaction with other individuals in the work environment. - View Dependent Claims (39, 40)
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41. A method for providing an office space layout for an individual in a work environment to facilitate knowledge management, using a database containing a plurality of work patterns accessible through a program operating on a computing device, comprising:
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defining a plurality of work pattern groups and a plurality of work pattern characteristics associated with each work pattern group; collecting work pattern data associated with the individual relating to at least one of a group of characteristics comprising (a) an amount of interaction by the individual with other individuals, (b) a degree to which work performed by the individual is focused, or (c) a degree to which work performed by the individual adheres to a defined procedure; using the program to generate a correlation of the work pattern data with at least one of the group of characteristics corresponding to at least one of the plurality of work pattern groups; classifying the individual as a member of at least one of the work pattern groups based on the correlation; defining a personal profile for the individual, the personal profile including the classification of the individual; and recommending office space layout for the individual based on the defined personal profile; wherein the office space layout for the individual comprises at least one of a workstation, a storage product, office furniture or office supply products selected according to the classification of the individual within the at least one work pattern group; wherein the at least one work pattern group comprises a first group, a second group, a third group, a fourth group, a fifth group, and a sixth group; wherein work characteristics associated with the first group include a tight work focus, highly protocoled work processes, and a low degree of interaction with other individuals in the work environment; wherein work characteristics associated with the second group include a contextual work focus, moderately protocoled work processes, and a moderate degree of interaction with other individuals in the work environment; wherein work characteristics associated with the third group include a wide work focus, logistics-oriented work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fourth group include a wide work focus, highly variable work processes, and a high degree of interaction with other individuals in the work environment; wherein work characteristics associated with the fifth group include a contextual work focus, moderately variable work processes, and a moderate degree of interaction with other individuals in the work environment; wherein work characteristics associated with the sixth group include a tight work focus, well-defined work processes, and a low degree of interaction with other individuals in the work environment; so that the individual can be classified by measuring a work characteristic of the individual associated with performance of work by the individual and identifying the individual as a member of at least one of the plurality of work pattern groups based on the work characteristic measured for the individual. - View Dependent Claims (42, 43, 44)
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Specification