×

Apparatus and method for company representatives to monitor and establish live contact with visitors to their website

  • US 6,976,056 B1
  • Filed: 06/13/2000
  • Issued: 12/13/2005
  • Est. Priority Date: 06/14/1999
  • Status: Expired due to Term
First Claim
Patent Images

1. An article of manufacture for monitoring website activity and tracking a visit to a website by each visitor from a plurality of visitors, the article of manufacture comprising:

  • a computer-readable medium having stored therein a computer program executable by a processor,the computer program comprising instructions for;

    monitoring viewing by each visitor of pages within the website;

    initiating direct communication with at least one visitor according to the viewing progress of the visitor of the at least one visitor of pages within the website; and

    displaying a radar screen that provides on one screen an indication of a number of visitors accessing each of the pages within the website and a visual comparison of different locations within the website where the visitors are browsing.

View all claims
  • 12 Assignments
Timeline View
Assignment View
    ×
    ×