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Automated banking machine diagnostic system and method

  • US 6,976,622 B1
  • Filed: 08/05/2004
  • Issued: 12/20/2005
  • Est. Priority Date: 08/05/2002
  • Status: Active Grant
First Claim
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1. A method comprising:

  • a) causing through operation of at least one first computer of an ATM, data corresponding to a first plurality of diagnostic messages to be stored in a memory device of the ATM, wherein the ATM includes a cash dispenser, wherein at least one of the first plurality of diagnostic messages includes data representative of a cash dispenser error;

    b) periodically causing through operation of at least one first software component operating in the at least one first computer, the at least one first computer to store data corresponding to a second plurality of diagnostic messages in a data store of the ATM, wherein the second plurality of diagnostic messages corresponds to at least some of the diagnostic messages included in the first plurality of diagnostic messages;

    c) receiving with the at least one first computer through operation of the at least one first software component a first communication from at least one second computer;

    d) causing through operation of the at least one first software component, the at least one first computer to send data corresponding to a third plurality of diagnostic messages to the at least one second computer responsive to the first communication, wherein the third plurality of diagnostic messages corresponds to at least some of the diagnostic messages included in the second plurality of diagnostic messages stored in the data store.

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