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System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with real-time database queries

  • US 6,977,992 B2
  • Filed: 09/27/2004
  • Issued: 12/20/2005
  • Est. Priority Date: 09/13/1999
  • Status: Expired due to Term
First Claim
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1. A method for providing interactive, real-time, voice transmission of information, and for enabling follow-up querying, comprising:

  • enabling at least one subscriber to subscribe to at least one voice service that can output information derived from an on-line analytical processing (OLAP) system;

    generating output from the OLAP system for the at least one subscriber when a predetermined condition has been satisfied;

    formatting the OLAP output into one or more markup documents personalized for the at least one subscriber;

    initiating an outbound voice-enabled communication to the at least one subscriber;

    delivering the OLAP output from the one or more personalized markup documents to the at least one subscriber during the voice-enabled communication;

    enabling the at least one subscriber to generate at least one query during the voice-enabled communication in response to the OLAP output presented from the one or more personalized markup documents; and

    processing the at least one query.

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