Systems and methods for providing mail item retrieval
First Claim
Patent Images
1. A method for delivering an item to a customer, comprising:
- processing a plurality of items, wherein the items are undelivered delivery items;
notifying a customer of an item that has been processed and is ready for delivery;
receiving item information and customer information from the customer that is requesting to receive the item;
identifying the customer based on the customer information received from the customer;
identifying the item based on the item information received from the customer;
validating that the customer is authorized to obtain the item, based on the identification of the item;
delivering the item to the customer, if the customer is authorized to obtain the item; and
confirming delivery of the item.
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Accused Products
Abstract
A method and system for delivering an item to a customer including the processing of a plurality of items and notifying a customer (304) of an item that has been processed and is ready for delivery. When the customer requests the item, the system and method receives item information and customer information and based on this information identifies the customer (408) and the item (412). Then, the system and method validates that the customer is authorized to obtain the item (414), and delivers and confirms delivery of the item to the customer.
109 Citations
31 Claims
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1. A method for delivering an item to a customer, comprising:
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processing a plurality of items, wherein the items are undelivered delivery items; notifying a customer of an item that has been processed and is ready for delivery; receiving item information and customer information from the customer that is requesting to receive the item; identifying the customer based on the customer information received from the customer; identifying the item based on the item information received from the customer; validating that the customer is authorized to obtain the item, based on the identification of the item; delivering the item to the customer, if the customer is authorized to obtain the item; and confirming delivery of the item. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for delivering an item to a customer, comprising:
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means for processing a plurality of items, wherein the items are undelivered delivery items; means for notifying a customer of an item that has been processed and is ready for delivery; means for receiving item information and customer information from the customer requesting to receive the item; means for identifying the customer based on the customer information received from the customer; means for identifying the item based on the item information received from the customer; means for validating that the customer is authorized to obtain the item, based on the identification of the item; means for delivering the item to the customer, if the customer is authorized to obtain the item; and means for confirming delivery of the item. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21, 22)
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23. A system for delivering an item to a customer, comprising:
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a module generating a delivery notification to the customer of the availability of the item; a customer identification module for identifying the customer, when the customer attempts to retrieve the item; an item identification module for identifying the item, when the customer attempts to retrieve the item; a validation module for verifying that the customer is authorized to obtain the item; a carousel module for delivering the item to the customer after verification that the customer is authorized to obtain the item; and a delivery confirmation module for verifying that the customer received the item. - View Dependent Claims (24, 25, 26, 27, 28, 29, 30, 31)
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Specification