Advanced intelligent single telephone number routing
First Claim
1. An apparatus that routes an originating call to a subscriber location within a local communication network in response to a local call request from a calling party, said network including a plurality of subscriber locations and call signaling logic, said apparatus comprising:
- a geographic determiner that determines a geographic location of the calling party based upon an originating telephone number of the calling party;
a recognizer that recognizes an exception interval;
a router that routes the call request to a selected one of the subscriber locations, based on a predetermined percent allocation, when the call request is placed during the exception interval;
a processor that determines which of the subscriber locations is closest to the geographic location of the calling party when the call request is placed outside the exception interval; and
the router routes the originating call to the determined closest subscriber location when the call request is outside the exception interval.
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Accused Products
Abstract
A method, system and computer readable medium are provided for defining a service area served by a service location of a telecommunications network customer. The method includes ascertaining a geographic designator of a geographic area. The geographic area includes a plurality of geographic sub-areas that each correspond to a geographic sub-designator. The method also includes determining whether any two of the plurality of geographic sub-areas are not served by the same service location. When any two of the plurality of geographic sub-areas are not served by the same service location, the service area is defined by only the sub-designators corresponding to the geographic sub-areas served by the service location. When each of the plurality of geographic sub-areas are served by the same service location, the service area is defined by the geographic designator.
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Citations
22 Claims
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1. An apparatus that routes an originating call to a subscriber location within a local communication network in response to a local call request from a calling party, said network including a plurality of subscriber locations and call signaling logic, said apparatus comprising:
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a geographic determiner that determines a geographic location of the calling party based upon an originating telephone number of the calling party; a recognizer that recognizes an exception interval; a router that routes the call request to a selected one of the subscriber locations, based on a predetermined percent allocation, when the call request is placed during the exception interval; a processor that determines which of the subscriber locations is closest to the geographic location of the calling party when the call request is placed outside the exception interval; and the router routes the originating call to the determined closest subscriber location when the call request is outside the exception interval. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method of routing an originating call to a subscriber location within a local communication network in response to a local call request from a calling party, the network including a plurality of subscriber locations and call signaling logic, the method comprising:
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determining a geographic location of the calling party based upon an originating telephone number of the calling party; recognizing an exception interval; routing the call request to a selected one of the subscriber locations, based on a predetermined percent allocation, when the call request is placed during the exception interval; determining which of the plurality of subscriber locations is closest to the geographic location of the calling party when the call request is placed outside the exception interval; and routing the originating call to the determined closest subscriber location when the call request is placed outside the exception interval.
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17. An apparatus that routes an originating call to a subscriber location within a local communication network in response to a local call request from a calling party, said network including a plurality of subscriber locations and call signaling logic, said apparatus comprising:
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a geographic determiner that determines a geographic location of the calling party based upon an originating telephone number of the calling party; a recognizer that recognizes an exception interval; a router that routes the call request to a selected one of the subscriber locations when the call request is placed during the exception interval; a processor that determines which of the subscriber locations is closest to the geographic location of the calling party when the call request is placed outside the exception interval; and the router routes the originating call to the determined closest subscriber location when the call request is placed outside the exception interval, wherein the geographic location is the most specific geographic location available to the geographic determiner. - View Dependent Claims (18, 19, 20, 21)
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22. A computer readable medium storing a computer program that routes an originating call to a subscriber location within a local communication network in response to a local call request from a calling party, the network including a plurality of subscriber locations and call signaling logic, the computer readable medium having instructions for:
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determining a geographic location of the calling party based upon an originating telephone number of the calling party; recognizing an exception interval; routing the call request to a selected one of the subscriber locations, based on a predetermined percent allocation, when the call request is placed during the exception interval; determining which of the plurality of subscriber locations is closest to the geographic location of the calling party when the call request is placed outside the exception interval; and routing the originating call to the determined closest subscriber location when the call request is placed outside the exception interval.
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Specification