Method of rating technicians for a telecommunications company
First Claim
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1. A method for rating installation technicians for telecommunications comprising:
- a. defining performance criteria;
b. making reports on each technician on a regular basis;
c. assigning a rank to each technician on the regular basis;
d. assigning between zero and five stars to each technician within the rank on a regular basis;
e. creating reports on the technicians;
f. comparing reports to the criteria; and
g. comparing the prior rank to the results of the reports.
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Abstract
Methods for rating installation technicians for telecommunications are described herein. The method generally includes defining performance criteria, making reports on each technician on a regular basis, assigning a rank to each technician on the regular basis, assigning between zero and five stars to each technician within the rank on a regular basis, creating reports on the technicians, comparing reports to the criteria and comparing the prior rank to the results of the reports.
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Citations
7 Claims
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1. A method for rating installation technicians for telecommunications comprising:
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a. defining performance criteria; b. making reports on each technician on a regular basis; c. assigning a rank to each technician on the regular basis; d. assigning between zero and five stars to each technician within the rank on a regular basis; e. creating reports on the technicians; f. comparing reports to the criteria; and g. comparing the prior rank to the results of the reports. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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Specification