Voicemail system with subscriber specific storage folders
First Claim
1. A method of saving voicemail messages to calling party selectable voice message folders, comprising:
- creating, at a voicemail system, a plurality of voice message folders and a general voice message folder for storing voice messages from calling parties, wherein the plurality of voice message folders and the general voice message folder are associated with a voicemail box;
associating each of the plurality of voice message folders with a particular called party;
receiving a call from a calling party at the voicemail system directed to a called party;
at the voicemail system, providing the calling party a list of the plurality of voice message folders from which to choose a specific voice message folder in which to save a voice message to the called party;
selecting, by the calling party, the specific voice message folder from the list of the plurality of voice message folders in which to save a voice message to the called party;
saving the voice message to the called party in the selected specific voice message folder;
receiving a personal identification number (PIN) from the called party to obtain access to the voice message folder for retrieving the voice message saved therein; and
moving, by the called party, a voice message retrieved from the general voice message folder to one of the plurality of voice message folders.
2 Assignments
0 Petitions
Accused Products
Abstract
A method and system are provided for creating and utilizing subscriber specific memory locations or storage folders for storing incoming voicemail messages in a telecommunications system voicemail system. A subscriber to voicemail services creates subscriber or user-specific memory locations or storage folders to which callers may direct a voice message. When a caller calls the subscriber'"'"'s directory number and is forwarded to the subscriber'"'"'s voicemail service, the caller is given the option to save the message in one of a number of previous created voice message folders. For example, the caller may receive a prompt like “Press 1 to leave a message for Jane.” If messages are inadvertently left in the wrong voice message folder, the user having authorized access to that folder may move the message to the appropriate folder. If desired, personal identification numbers (PIN) may be assigned to each voice message folder to control access to messages saved therein.
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Citations
18 Claims
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1. A method of saving voicemail messages to calling party selectable voice message folders, comprising:
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creating, at a voicemail system, a plurality of voice message folders and a general voice message folder for storing voice messages from calling parties, wherein the plurality of voice message folders and the general voice message folder are associated with a voicemail box; associating each of the plurality of voice message folders with a particular called party; receiving a call from a calling party at the voicemail system directed to a called party; at the voicemail system, providing the calling party a list of the plurality of voice message folders from which to choose a specific voice message folder in which to save a voice message to the called party; selecting, by the calling party, the specific voice message folder from the list of the plurality of voice message folders in which to save a voice message to the called party; saving the voice message to the called party in the selected specific voice message folder; receiving a personal identification number (PIN) from the called party to obtain access to the voice message folder for retrieving the voice message saved therein; and moving, by the called party, a voice message retrieved from the general voice message folder to one of the plurality of voice message folders. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A system for saving voicemail messages to calling party selectable voice message folders, comprising:
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means for creating a plurality of voice message folders and a general voice message folder for storing voice messages from calling parties, wherein the plurality of voice message folders and the general voice message folder are associated with a voicemail box; means for associating each of the plurality of voice message folders with a particular called party; means for receiving a call from a calling party at the voicemail system directed to a called party; means for providing the calling party a list of the plurality of voice message folders from which to choose a specific voice message folder in which to save a voice message to the called party; means for receiving a selection by the calling party of the specific voice message folder from the list of the plurality of voice message folders in which to save a voice message to the called party; means for saving the voice message to the called party in the selected specific voice message folder; means for receiving a personal identification number (PIN) from the called party to obtain access to the voice message folder for retrieving the voice message saved therein; and means for moving, by the called party, a voice message retrieved from the general voice message folder to one of the plurality of voice message folders. - View Dependent Claims (18)
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Specification