Method and apparatus for programmatic learned routing in an electronic form system

• US 7,000,179 B2
• Filed: 02/22/2002
• Issued: 02/14/2006
• Est. Priority Date: 03/27/1999
• Status: Expired due to Fees

• Current Assignee: Movaris Incorporated
• Original Assignee: Movaris Incorporated
• Inventors: Hoover, Nathan, Yankovich, Steve, Porter, Edwin
• Primary Examiner(s): HUTTON JR, WILLIAM D
• Application Number:
  US10/082,533
• Publication Number:
  US 20030110443A1
• Time in Patent Office: 1,453 Days
• Field of Search: 715/505, 715/506, 715/507
• US Class Current: 715/222
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/63 Routing a service request depending on the request content or context
• CPC Class Codes: H04L 69/329 in the application layer [OSI layer 7]
• CPC Class Codes: H04L 9/40 Network security protocols

Abstract

A system and method for self-directed routable electronic forms is disclosed. The system and method create a heuristically generated routing selection list based on a history of previous routing transactions.

Claims

1. A learned routing electronic form generation system comprising:

a computer coupled to each of one or more visual displays, wherein the computer generates one or more learned routing electronic forms, wherein each learned routing form includes;

a plurality of visual elements comprising text or data fields and graphical elements for receiving user data input; and

a plurality of non-visual programmatic elements that are linked to the plurality of visual elements to process the received user data input, wherein the computer processes the received user data input to automatically change the plurality of visual elements or the plurality of non-visual programmatic elements in response to the received user data input without server interaction, the plurality of non-visual programmatic elements further including elements to populate a heuristically generated routing selection list based on a history of previous routing transactions; and

a second computer, wherein a server-side application processes the received user data input and uses the heuristically generated routing selection list to allow a user to either confirm the routing selection list or select one or more recipients from the routing selection list.

2. The learned routing electronic form generation system of claim 1 wherein upon submission of a completed electronic form by user, the server-side application uses the received user data input provided by the completed electronic form to query a submitting user to identify one or more subsequent users for form routing by making a selection from the heuristically generated routing selection list.

3. The learned routing electronic form generation system of claim 2 further comprising providing the submitting user one or more visual clues on the form for a learned routing approach.

4. The learned routing electronic form generation system of claim 3 wherein with each successive route by the server-side application to each subsequent user, a form routing path defined by a previous user may be invalidated by a subsequent user modifying some of the received user data input in the electronic form.

5. A learned routing electronic form generation process comprising:

generating by a computer one or more automated electronic forms, wherein generating each automated electronic form includes;

providing a plurality of visual elements having text or data fields and graphical elements for receiving user data input; and

providing a plurality of non-visual programmatic elements that are linked to the plurality of visual elements to process the received user data input, the plurality of non-visual programmatic elements further including elements to populate a heuristically generated routing selection list based on a history of previous routing transactions,

wherein the computer processes the received user data input to automatically change the plurality of visual elements or the plurality of non-visual programmatic elements in response to the received user data input without server interaction; and

providing a server-side application residing on the computer to selectively provide the received user data input over the server to another computer, wherein the server-side applications processes the received user data input and uses the heuristically generated routing selection list to allow a user to either confirm the routing selection list or select one or more recipients from the routing selection list.

6. The learned routing electronic form generation process of claim 5 wherein upon submission of a completed electronic form by user, processing by the server-side application the received user data input provided by the completed electronic form to query a submitting user to identify one or more subsequent users for form routing by making a selection from the heuristically generated routing selection list.

7. A learned routing electronic selection form tangibly embodied on a computer-readable medium for display on an electronic system comprising:

a plurality of visual elements including text or graphical elements displaying one or more recipients to whom one or more work flow transaction types have been previously routed by a submitting user; and

a display of the most likely recipients of any new work flow transaction processed by the submitting user as determined by a heuristic analysis of types of work flow, roles of the submitting user, titles of potential recipients of any work flow transaction, and dates of any work flow transactions recently routed by the submitting user,

wherein the submitting user may select from the display one or more routing recipients for a new work flow transaction or enter a new routing recipient, wherein a record of the recipient of the new work flow transaction is added to the knowledge base of the submitting user'"'"'s history of any work flow transaction for heuristic analysis and possible display to the submitting user in a future learned routing electronic selection form.