Communication analyzing system

• US 7,013,427 B2
• Filed: 04/19/2002
• Issued: 03/14/2006
• Est. Priority Date: 04/23/2001
• Status: Expired due to Fees

• Current Assignee: Artintel Inc.
• Original Assignee: Steven Griffith
• Inventors: Griffith, Steven B.
• Primary Examiner(s): Bashore, William
• Assistant Examiner(s): Blackwell, James H
• Application Number:
  US10/127,069
• Publication Number:
  US 20020163500A1
• Time in Patent Office: 1,425 Days
• Field of Search: 715/530, 715/501.1, 704/275, 705/37, 709/223, 709/206, 707/100, 707/102, 707/5, 717/174
• US Class Current: 715/201
• CPC Class Codes: G06F 40/279 Recognition of textual entities
• CPC Class Codes: G06F 40/30 Semantic analysis

Abstract

A communication analyzing system for effectively determining a first communication style, emotion and personality of a first communication and an appropriate reply communication style for a reply communication. The communication analyzing system includes entering a communication into an input section, analyzing the text within the communication, determining a communication style of the communication, and displaying the communication style of the communication. The communication style is determined by comparing the words and phrases contained within the communication with conventional neuro-linguistic and brain dominance models and theories. The user may utilize the interface to enter various proposed communications until a desired communication style is achieved that will appeal to the audience.

Claims

1. A method of utilizing a communication analyzing system, said method comprising the steps of:

a) entering a first communication into an input section of a computer interface by a receiving party;

(b) analyzing text within said first communication;

(c) determining a first communication style of said first communication, wherein the first communication style is selected from at least four styles and the at least four styles include a visual style, an auditory style, a kinesthetic style, and a digital style;

(d) for at least one of the at least four styles, determining a percentage of the first communication that falls within that style;

(f) displaying said first communication style; and

(g) displaying the percentages of the first communication that fall within each of the at least four styles.

2. The method of claim 1, further comprising the steps of:

(h) after displaying said first communication style, preparing a reply communication;

(i) entering said reply communication into said input section of said computer interface by said receiving party;

(j) analyzing text within said reply communication;

(k) determining a reply communication style of said reply communication, wherein the reply communication style is selected from the at least four styles; and

(l) displaying said reply communication style of said reply communication.

3. The method of claim 2, further comprising the steps of:

(m) for at least one of the at least four styles, determining a percentage of the reply communication that falls within that style; and

(n) displaying the percentages of the reply communication that fall within each of the at least four styles.

4. The method of claim 1, wherein said step of displaying said first communication style includes a graphical representation of the said first communication style.

5. The method of claim 1, further comprising displaying a word count section.

6. The method of claim 1, further comprising displaying a phrase count section.

7. The method of claim 2, further comprising the step of comparing said reply communication style with said first communication style.

8. The method of claim 7, further comprising the step of modifying said reply communication style if said first communication style is different from said reply communication style.

9. The method of claim 8, wherein the step of modifying said reply communication includes automatically modifying said reply communication to a communication style set by the user.

10. An article of manufacture comprising a computer usable medium having a computer readable program code embodied therein for analyzing a first communication and a reply communication, said computer readable program code in the article of manufacture comprising:

computer readable program code for causing a computer to receive a first communication;

computer readable program code for causing a computer to determine a first communication style of a first communication, wherein the first communication style is selected from at least four styles and the at least four styles include a visual style, an auditory style, a kinesthetic style, and a digital style;

computer readable program code for determining, for each of the at least four styles, a percentage of the first communication that falls within that style; and

computer readable program code for causing a computer to display said first communication style within an interface and for causing the computer to display the percentages of the first communication that fall within each of the at least four styles.

11. The article of manufacture of claim 10, the computer readable program code further comprising:

computer readable program code for causing a computer to receive a reply communication in response to said first communication, analyze said reply communication and automatically propose changes to said reply communication based upon a communication style similar to the communication style of said first communication.

12. The article of manufacture of claim 10, wherein said interface includes a graphical representation of said first communication style.

13. A process for analyzing and assisting in responding to electronic text messages of a synchronous communications systems comprising the steps of:

(a) receiving a first communication;

(b) analyzing text within said first communication;

(c) determining a first communication style of said first communication, wherein the first communication style is selected from at least four styles and the at least four styles include a visual style, an auditory style, a kinesthetic style, and a digital style;

(d) for at least one of the at least four styles, determining a percentage of the first communication that falls within that style;

(f) displaying said first communication style; and

(g) displaying the percentages of the first communication that fall within each of the at least four styles.

14. The process of claim 13, further comprising the steps of:

(h) receiving a reply communication;

(i) analyzing text within said reply communication;

(j) determining a reply communication style of said reply communication, wherein the reply communication style is selected from the at least four styles; and

(k) displaying said reply communication style of said reply communication.

15. The method of claim 14, further comprising the steps of:

(l) for at least one of the at least four styles, determining a percentage of the reply communication that falls within that style;

(m) displaying the percentages of the reply communication that fall within each of the at least four styles.