System and method for universal remote access and display of diagnostic images for service delivery
First Claim
1. A method of remotely servicing a scanner from a central service facility, comprising the steps of:
- monitoring traffic passing through a location on a local area network, said traffic comprising files or objects of digital image data that conform to a communications protocol in accordance with which each file or object has a header comprising an origination address that is the address of the respective device that transmitted the file or object onto said local area network and a destination address that is the address of the particular device destined to receive that file or object from said local area network, said monitoring step being performed by a computerized device that is connected to said location on said local area network and has an address different than the destination address;
transmitting an instruction signal from a central service facility to said computerized device via a network other than said local area network, said instruction containing the address of a specified scanner that is connected to said local area network, wherein said computerized device captures any file or object passing through said location on said local area network that has a header with an address identifying said specified scanner as the transmitting device, while not capturing any file or object passing through said location that has a header with an address identifying a transmitting device different than said specified scanner, said captured file or object comprising at least one image frame;
sending said captured file or object from said computerized device to said central service facility via said other network; and
displaying said image frame at said central service facility.
1 Assignment
0 Petitions
Accused Products
Abstract
Systems and methods for enabling universal remote access and display of diagnostic images acquired by diagnostic imaging equipment, independent of the identity of the vendor that manufactured the equipment. One system includes a local area network; a scanner capable of sending objects formatted in accordance with a communications protocol, each object incorporating at least one image frame; and a data capture device connected to the local area network and programmed with data capture software to capture an object originating from the scanner in response to that scanner being specified as an object of diagnosis. This system further includes a communications channel, e.g., a virtual private network, for connecting the data capture device to a central service facility. The preferred communications protocol is DICOM. In response to an instruction from the service center, the data capture device on the LAN captures image files from a malfunctioning scanner and forwards them to the service center for diagnosis.
-
Citations
15 Claims
-
1. A method of remotely servicing a scanner from a central service facility, comprising the steps of:
-
monitoring traffic passing through a location on a local area network, said traffic comprising files or objects of digital image data that conform to a communications protocol in accordance with which each file or object has a header comprising an origination address that is the address of the respective device that transmitted the file or object onto said local area network and a destination address that is the address of the particular device destined to receive that file or object from said local area network, said monitoring step being performed by a computerized device that is connected to said location on said local area network and has an address different than the destination address; transmitting an instruction signal from a central service facility to said computerized device via a network other than said local area network, said instruction containing the address of a specified scanner that is connected to said local area network, wherein said computerized device captures any file or object passing through said location on said local area network that has a header with an address identifying said specified scanner as the transmitting device, while not capturing any file or object passing through said location that has a header with an address identifying a transmitting device different than said specified scanner, said captured file or object comprising at least one image frame; sending said captured file or object from said computerized device to said central service facility via said other network; and displaying said image frame at said central service facility. - View Dependent Claims (2, 3, 4, 5, 6)
-
-
7. A system comprising:
-
a local area network; a receiving device connected to said local area network; a scanner connected to said local area network and having a capability of sending to said receiving device, via said local area network, image files formatted in accordance with a communications protocol, each image file incorporating at least one image frame; a first computerized device at a central service facility; a second computerized device connected to said local area network and programmed with data capture software to capture an image file on said local area network that originated from said scanner, but has a destination address that identifies said receiving device, in response to said scanner being specified as a target, and to not capture any image file on said local area network that originated from any scanner not specified as a target; and a communications channel for connecting said first computerized device to said second computerized device, wherein said scanner is specified as a target by transmission of an instruction from said first computerized device to said second computerized device via said communications channel. - View Dependent Claims (8, 9, 10, 11, 12)
-
-
13. A method of remotely servicing any one of a multiplicity of scanners connected to a local area network from a central service facility, comprising the steps of:
-
specifying one of said scanners to a computerized device connected to a location on said local area network; monitoring traffic at said location on said local area network for the presence of any DICOM object originating from said specified scanner, said DICOM object being addressed to a receiving device connected to said local area network and comprising at least one image frame acquired by said specified scanner; capturing said DICOM object; sending said captured DICOM object to a central service facility via a network other than said local area network; and diagnosing a problem associated with said specified scanner using said captured DICOM object received at said central service facility, wherein said monitoring, capturing and sending steps are performed by said computerized device, said computerized device having an address different than the address of said receiving device. - View Dependent Claims (14, 15)
-
Specification