System and method for providing visual indication of caller and telephony platform information on customer premises equipment

• US 7,020,250 B2
• Filed: 06/26/2002
• Issued: 03/28/2006
• Est. Priority Date: 09/11/1998
• Status: Expired due to Fees

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: SBC Properties, L.P. (AT&T, Inc.)
• Inventors: Woods, Thomas Steven, Vlasek, Paul H., Lew, Gavin Sueo, Roney, Crystal
• Primary Examiner(s): Hoosain, Allan
• Application Number:
  US10/180,421
• Publication Number:
  US 20020191755A1
• Time in Patent Office: 1,371 Days
• Field of Search: 379/88.11, 379/88.12, 379/88.19, 379/88.2, 379/88.21, 379/93.03, 379/93.35, 379/142.01, 379/142.04, 379/142.08, 379/142.1, 379/144.07, 379/215.01
• US Class Current: 379/88.12
• CPC Class Codes: H04M 1/247 Telephone sets including user guidance or feature selection means facilitating their use user interfaces specially adapted for cordless or mobile telephones H04M1/724
• CPC Class Codes: H04M 1/2478 Telephone terminals specially adapted for non-voice services, e.g. email, internet access centralized arrangements where telephones services are combined H04M7/0024; for recording text messages H04M3/5322; for accessing Internet H04M3/4938
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 3/48 Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message
• CPC Class Codes: H04Q 2213/1309 Apparatus individually associated with a subscriber line, line circuits
• CPC Class Codes: H04Q 2213/13175 Graphical user interface [GUI], WWW interface, visual indication
• CPC Class Codes: H04Q 2213/13376 Information service, downloading of information, 0800/0900 services
• CPC Class Codes: H04Q 2213/13377 Recorded announcement
• CPC Class Codes: H04Q 3/72 Finding out and indicating number of calling subscriber

Abstract

A system and method for receiving information regarding a telephony platform and for retrieving the object of the services provided by the telephony platform corresponding to the information received. Customer premises equipment is connected to the general switched telephone network and to a supplemental service network via a central office switch. A telephony platform is connected to the general switched telephone network for providing accessory services such as voice mail, electronic mail and facsimile services. An event identifier is generated to identify a calling event. The event identifier may be attached to a message having caller identifier information. The event identifier is used if the caller is transferred to voice mail. If a voice mail message is left, an in formation indicator is attached to another caller identifier message that is maintained for display on the customer premises equipment to allow the user to determine which callers left messages.

Claims

1. A method for supporting a messaging service in a telephony network, the method comprising:

generating a first event message at a called party supplemental service in response to receipt of a first event identifier, the first event message comprising an identification of a calling party received from a calling party supplemental service;

transmitting the first event message to a called party from the called party supplemental service;

receiving an accessory event identifier from an accessory telephone service and comparing the accessory event identifier to the first event identifier at the called party supplemental service;

generating a second event message at the called party supplemental service if the first event identifier corresponds to the accessory event identifier, wherein the second event message comprises the identification of the calling party and an information indicator;

transmitting the second event message to the called party; and

displaying at least one of the first event message and the second event message on a called party telephone comprising a display.

2. The method of claim 1 further comprising displaying at least one of the first event message and the second event message on a first terminal accessible by the called party.

3. The method of claim 2, wherein the first terminal comprises a personal computer.

4. The method of claim 1 further comprising displaying the first event message to the called party upon receipt of the first event message;

and

displaying the information indicator adjacent the first event message upon receipt of the second event message.

5. The method of claim 1, wherein a telephone call initiated by the calling party generates the first event identifier.

6. The method of claim 1, wherein receiving an accessory event identifier comprises a telephony accessory service platform receiving a message from the calling party for the called party;

and

the telephony accessory service platform transmitting the accessory event identifier after receiving the message from the calling party.

7. The method of claim 6, wherein the message is a voice mail message.

8. The method of claim 6, wherein the message is a facsimile image.

9. The method of claim 6, wherein the message is an email message.

10. The method of claim 1, wherein transmitting the second event message to the called party comprises appending the information indicator as a suffix to the identification of the called party.

11. The method of claim 1, wherein transmitting the second event message to the called party comprises appending the information indicator as a prefix to the identification of the called party to form a compound message.

12. A method for supporting a messaging service in a telephony network, the method comprising:

transmitting from a called party supplemental service to a called party a first event message comprising an identification of a calling party received from a calling party supplemental service;

receiving an accessory event identifier from an accessory telephone service at the called party supplemental service;

transmitting a second event message and the accessory event identifier to the called party from the called party supplemental service;

determining at a called party telephone if the accessory event identifier is related to the first event message; and

displaying at least one of the first event message and the second event message on a display of the called party telephone.