Message handling system
First Claim
Patent Images
1. A method comprising:
- identifying information about the source of a voice message;
selecting a portion of said voice message;
converting said portion of said voice message to text;
exporting said portion and said source information into a graphical user interface that displays a log of telephone calls including the source information and information about the subject matter of the voice message; and
displaying said portion in said graphical user interface including displaying the source of said voice message and using said portion to indicate information about the subject matter of the voice message.
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Accused Products
Abstract
A system for handling messages may be adapted to handle both electronic mail and telephonic messages in substantially the same fashion. For example, telephonic messages may be converted to a textual format including both the identity of the source of the call and the substance of the call. The telephonic message may then be displayed using a graphical user interface that indicates whether the message is from a telephone source or an electronic mail source and provides information about the substance of the message in either case. Moreover, the system may handle calls differently based on the originator of the call.
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Citations
18 Claims
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1. A method comprising:
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identifying information about the source of a voice message; selecting a portion of said voice message; converting said portion of said voice message to text; exporting said portion and said source information into a graphical user interface that displays a log of telephone calls including the source information and information about the subject matter of the voice message; and displaying said portion in said graphical user interface including displaying the source of said voice message and using said portion to indicate information about the subject matter of the voice message. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A computer accessible medium storing instructions to:
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identify information about the source of a voice message; select a portion of said voice message; convert said portion to text; export said portion and said source information into a graphical user interface that displays a log of telephone calls including the source information and information about the subject matter of the voice message; and display said portion in said graphical user interface including the source of said voice message and using said portion to indicate information about the subject matter of said voice message. - View Dependent Claims (8, 9, 10, 11)
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12. A system comprising:
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a processor; and a memory coupled to said processor storing instructions that enable the processor to identify information about the source of a voice message, select a portion of the voice message, convert said portion to text, export said portion and said source information into a graphical user interface that displays a log of telephone calls including the source information and the information about the subject matter of the voice message, and display said portion in a graphical user interface displaying the source of said voice message and using said portion to indicate information about the subject matter of said voice message. - View Dependent Claims (13)
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14. A method comprising:
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identifying information about a source of a voice message; selecting a portion of said voice message to convert into text; and exporting said portion and said source information into a graphical user interface to display, on a log of telephone calls, said source information and information obtained from said converted portion about the subject matter of said voice message. - View Dependent Claims (15, 16, 17, 18)
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Specification